Derek Hayes
Derek Hayes at Royal Kia

Derek Hayes

Sales / Lease Consultant

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Derek Hayes

January 18, 2026

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Employee Rating

I hadn't been car shopping in years, so I was a little nervous to go through the whole process of visiting the dealerships and checking out cars. Our sales consultant Derek was amazing to work with and ma More

by shaniya.shabrach001
Purchase Time
Recommend Dealer
Yes
Jan 18, 2026

Royal Kia responded

Shaniya, thank you for your fantastic review! We’re glad to hear that Derek made your car shopping experience comfortable and enjoyable. It’s great to know you’re loving your new Pluton Blue Kia Seltos! We appreciate your kind words and look forward to seeing you at Royal Kia again soon. Enjoy your new ride! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

January 18, 2026

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My daughter and I ori visited Royal Kia to look at test driving and possibly buying an SUV. We met with Derek and he listened to what she needed and wanted in an SUV and we did a test drive of a Seltos. More

by julieshabrach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 19, 2026

Royal Kia responded

Thank you so much, Julie! We're happy to hear that you and your daughter had such a positive experience with Derek at Royal Kia. It’s great that the Kia Seltos was the perfect fit for her, and we’re glad she loves her new car and the lifetime warranty. We appreciate your feedback and hope to see you both again. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

January 05, 2026

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We were very pleased with the selections available and the service we received from our salesman Derek Hayes. More

by Kmeme1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2026

Royal Kia responded

Thank you for your kind words! We're thrilled to hear that you were pleased with the selection at Royal Kia and the service provided by Derek. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

November 14, 2025

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I went to Royal Kia for a purchase after using them for service for several years. I was pleased with the service and equally pleased with my sales experience on this visit. Derek Hayes was knowledgeable a More

by rmessick48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2025

Royal Kia responded

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you were pleased with both the service and your sales experience at Royal Kia, especially with Derek's knowledgeable and pressure-free approach. We appreciate your loyalty and look forward to assisting you again when it's time for your next vehicle purchase. Safe travels, and see you next time! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

August 25, 2025

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Employee Rating

Jesus Camargo and Derek Hayes were exceptional sales representatives. Made our purchase go were smoothly. More

by Correajavier1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Royal Kia responded

Thank you for you feedback, Javier! We're glad you had an exceptional experience with Jesus and Derek at Royal Kia. We always strive to ensure our customers have a smooth and enjoyable purchasing process. We hope to see you again soon. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

October 23, 2024

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Employee Rating

This dealership was very clean and always very attentive to their customers; whether that be to their wants or what they expect out of the vehicle. More

by Savannahzella08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Brusco

Oct 25, 2024

Royal Kia responded

Thank you for your kind words! We at Royal Kia appreciate you taking the time to share your experience. It's great to hear that you found our dealership clean and our team attentive to your needs. We strive to provide excellent service and support in helping you find the perfect vehicle. We look forward to serving you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 03, 2024

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Employee Rating

Royal kia reminds me of a good small business in the neighborhood. I'm glad I bought my car there! I hope theriservice is as good as their sales department, and this remains to be seen. More

by 662desert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Brusco , Jarrett Jefferson

Oct 04, 2024

Royal Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience in our sales department at Royal Kia. We appreciate your trust in us when purchasing your car. Rest assured, our service team is dedicated to providing you with the same level of excellent care. We look forward to serving you in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 06, 2024

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Derek is such a knowledgeable, trustworthy, and transparent guy. My experience with him was so incredible that I will recommend him to all of my friends and family!! More

by Killykaitlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Royal Kia responded

Thank you for the wonderful feedback! We're thrilled to hear about your incredible experience with Derek at Royal Kia. Your recommendations to friends and family mean a lot to us! We look forward to seeing you again soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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