Derek Herndon | Page 16

Compassionate We had our car in mind and the price when we located the car at Family Toyota we were excited about the sticker price. Immediately, Gill contacted us, We had our car in mind and the price when we located the car at Family Toyota we were excited about the sticker price. Immediately, Gill contacted us, set up an interview time. Within hours of arriving and the interaction with everyone, we exited with our car, reasonable monthly payment and a lifetime of memories in how Gill made our transition smooth. We were not hassled in any way but treated with the utmost respect. Every concern/ questions we asked were addressed by Gill and the Toyota team. In search of a vehicle? Visit Family Toyota in Burleson, Texas and ask for Gill Mclain. More

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Easy and non-rushed Derek H., Michael B., and the entire staff were PHENOMENAL!! They could not do enough to make sure my buying experience was easy and relaxing!!! They Derek H., Michael B., and the entire staff were PHENOMENAL!! They could not do enough to make sure my buying experience was easy and relaxing!!! They provide GREAT customer service and were patient throughout the whole process. I will definitely use them again for any car purchase I make in the future, and HIGHLY recommend this dealership to anyone! Thanks Family Toyota of Burleson!!! S. Minier More

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Great experience We had a wonderful experience with the purchase of our new Toyota. DEREK and DUSTIN could not do enough to make sure we got exactly what we wanted at We had a wonderful experience with the purchase of our new Toyota. DEREK and DUSTIN could not do enough to make sure we got exactly what we wanted at the right price. No pressure, just genuine and good people. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP! More

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Fantastic Customer Service Dustin and Derek sincerely treated us like Family when we walked in the door. Dustin took the time to listen to our situation, wants, needs, and must Dustin and Derek sincerely treated us like Family when we walked in the door. Dustin took the time to listen to our situation, wants, needs, and must haves. Derek was very energetic and walked us through all the features that the Toyota Highlander has to offer. They made us feel appreciated and were dedicated to providing a stress free experience. This was the first time that we have ever leased a vehicle. All of the details were thoroughly explained to us so that we could make the best and most educated decision about whether to buy or lease. The entire process was smooth and very enjoyable. We love our new Toyota Highlander! We most definitely will lease or buy from Family Toyota of Burleson again. More

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Great experience Derek is duch a awesome salesman to work with! Super nice and makes the process easy! Would definitely recommend this dealership and salesman. Finanac Derek is duch a awesome salesman to work with! Super nice and makes the process easy! Would definitely recommend this dealership and salesman. Finanace was also the smoothest process I have ever had. More

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Great Experience I was very pleased with the service that was provided. I wasn't hassled or pressured. Staff was very professional and knowledgeable. This dealership I was very pleased with the service that was provided. I wasn't hassled or pressured. Staff was very professional and knowledgeable. This dealership came recommended and I was not disappointed. I will definitely recommend to friends and family. More

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Buying Preowned Derek was helpful, honest, and friendly. I recommend family Toyota of Burleson to anyone looking for good service. I will be back and will send others Derek was helpful, honest, and friendly. I recommend family Toyota of Burleson to anyone looking for good service. I will be back and will send others this direction. More

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Great Experience My sales person really helped me with my car, Derek was informative, very nice, and it was an easy buying process. Definitely recommend seeing Derek! My sales person really helped me with my car, Derek was informative, very nice, and it was an easy buying process. Definitely recommend seeing Derek! More

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Fantastic service I applied for pre-approval via their website knowing I had less than optimal credit. The salesman Derek Herndon, was extremely thorough and did absolu I applied for pre-approval via their website knowing I had less than optimal credit. The salesman Derek Herndon, was extremely thorough and did absolutely everything in his power to not only get us into the car we needed but get us the best deal imaginable. No Runaround No Gimmicks. Absolutely fantastic service. More

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LOVE MY RAV 4 My salesman Derek was fantastic. The dealership is very family oriented. Has a viewing room with theater seating to help keep the little ones (and b My salesman Derek was fantastic. The dealership is very family oriented. Has a viewing room with theater seating to help keep the little ones (and bigger ones) occupied during some of the times of just waiting. More

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