Derek Hively
Derek Hively at City Automall Ford
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Derek Hively

Chevrolet Service & Parts Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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5.0
21 Reviews

Languages Spoken

English English

5.0

21 Reviews

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21 Reviews of Derek Hively

March 22, 2024

Dealership Rating
Employee Rating

Zachary was great to work with. It was very stress-free from the beginning to the end. Zack listen to all of our needs and made sure to accommodate us in any way that he could. He a More

by Cmulder85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2024

Dealership Rating
Employee Rating

Mo was respectful and helpful. Made my experience smooth and effortless. From service to management, all were accommodating and great to work with. More

by dean.mcfarlin21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Travis Nichols, Nick Castillo, David Dau, Brian Bowes , Mo Jatala, Christian Mulder

Mar 19, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We look forward to your next visit! Take care!

November 29, 2023

Dealership Rating
Employee Rating

Straight forward and efficient. Well done. He can sire my next kid. lol. Everything went well. More

by A.MEIER7476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Dec 01, 2023

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2023

Dealership Rating
Employee Rating

City Ford always has provided excellent service for me and my family. They treat our cars like they are their cars. Much appreciated!!!! More

by Gregg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 03, 2023

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

October 14, 2023

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Fast, welcoming experience. Place is neat and clean with easy access in and out of the garage. More

by fanddasher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 16, 2023

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

August 23, 2023

Dealership Rating
Employee Rating

Dropped off my vehicle the night before my appointment and was promptly notified when it was ready for pickup. Awesome service and friendly and attentive service personnel More

by BEVERLYCOE0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2023

Dealership Rating
Employee Rating

Staff was friendly and professional and curtious and the wait time was not long and they even offer free refreshmrnts while you wait or a curtious shuttle ride home and back and forth to dealership, More

by chastaintina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

August 03, 2023

Dealership Rating
Employee Rating

Love this place! Everyone is awesome and super friendly, helpful and passionate! If your looking to buy or have your car serviced this it the place. More

by G-Money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! Thanks for the recommendation and have an amazing day!

August 01, 2023

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Employee Rating

considering the fact I am probably blacklisted at every Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth an More

by racketclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

City Automall Ford responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

August 01, 2023

Dealership Rating
Employee Rating

Cole, Tristan, Dalton & Brad are so helpful & knowledgeable. It's a joy to need parts & have to call the parts departments! More

by AUTOMOTIVEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

1

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