Derek Simpson
Derek Simpson at Land Rover Sudbury

Derek Simpson

Service Advisor

Land Rover Sudbury

83 Boston Post Rd
Sudbury, MA 01776

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Derek Simpson

October 22, 2025

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Employee Rating

Great service department. Showed all areas in need of service with a video explanation of work needed and why. Derek did a great job explaining. Would highly recommend them. More

by Jeannedelacruz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zashary Santiago

Oct 23, 2025

Land Rover Sudbury responded

Thank you for recommending Derek and the team at Land Rover Sudbury! We are grateful for your business and happy to have been so helpful. See you next time!

September 22, 2025

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Employee Rating

All I have to say is that I drove over a large nail and needed a new tire ASAP. Derek found me the exact tire I needed, had it changed and on my way all in the same morning. Best service ever. More

by chris
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Land Rover Sudbury responded

Chris, we sincerely appreciate your feedback about Derek and the team! Your recommendation means the world to us at Land Rover Sudbury and we hope you won't hesitate to reach out if we can be of service again in the future!

August 21, 2025

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They are always very accommodating and fully explain the work being done. Derek in service was extremely helpful. More

by Orange50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Phillips, Bobby Wendler

Aug 21, 2025

Land Rover Sudbury responded

Thank you for the review of Land Rover Sudbury! We’ll pass along your kind words to Derek. Drive safely!

July 17, 2025

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Derek was awesome. Got me in and out with a loaner car very quickly. Very professional staff More

by Dan Magaletta
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Tokok

Jul 17, 2025

Land Rover Sudbury responded

Dan, thank you for the fantastic feedback! We're happy to hear Derek made your visit an efficient one and we hope you won't hesitate to reach out if our Land Rover Sudbury team can assist you again in the future!

June 25, 2025

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Customer service was excellent. The service department is top-notch. They are professional, timely, and clearly communicate the status of the vehicle throughout the repair process. More

by Cameron M.
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Recommend Dealer
Yes
Jun 26, 2025

Land Rover Sudbury responded

Cameron, we're delighted to hear that our service team at Land Rover Sudbury has impressed you with their professionalism and communication. Thanks for the kind words!

May 24, 2025

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The service department at this dealership always goes above and beyond to please. The thing I like most is that my service advisor is quickly accessible by text. More

by Michael
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 26, 2025

Land Rover Sudbury responded

Hi Michael, we're delighted to hear that our service department at Land Rover Sudbury is meeting your expectations and making communication easy for you. Thanks for the great feedback! Safe travels!

May 23, 2025

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Great experience and very easy to work with. Communicated well and resolved my issue quickly More

by Marcmarotta
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 26, 2025

Land Rover Sudbury responded

Hi Marcmarotta! Thank you so much for your kind words! We're glad to hear you had a great experience and that we were able to resolve your problem quickly at Land Rover Sudbury. It was a pleasure working with you, and we truly appreciate your feedback!

May 21, 2025

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Employee Rating

Derek is awesome and took care of me in a quick fashion I will always recommend him as he is pleasant to work with and understand the customers needs. More

by fahd issa
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 22, 2025

Land Rover Sudbury responded

We're delighted to hear that Derek provided you with such a positive experience at Land Rover Sudbury! Thank you for recommending him and sharing your feedback. We look forward to serving you again in the future!

May 17, 2025

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Employee Rating

Great service and service advisor. The accurate estimate on cost and time was most appreciated. Thank you, Derek. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Land Rover Sudbury responded

Mark, we're delighted to hear that Derek and the team at Land Rover Sudbury provided you with great service. Thank you for sharing your experience!

May 16, 2025

Dealership Rating
Employee Rating

Professional staff is efficient and accommodating. Facility is clean and comfortable. And I appreciated the car wash More

by kaherter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Maillet

May 16, 2025

Land Rover Sudbury responded

Kaherter, we're delighted to hear you enjoyed your visit at Land Rover Sudbury! It's great that our team and facilities met your expectations. Thanks for sharing!

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