Derek Staples

Professional, courteous dealership. Collision Center provided timely updates about the repairs. Customer service is exceptional. Collision Center provided timely updates about the repairs. Customer service is exceptional. More

by SUSANWISOR6 Verified Customer Verified Customer

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Prompt response. Friendly accommodating service. The mechanic’s video report was very helpful. I really need the balet service given my age and distance from the deal Friendly accommodating service. The mechanic’s video report was very helpful. I really need the balet service given my age and distance from the dealership. More

by GLAPES Verified Customer Verified Customer

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Customer friendly. Top notch dealership. Sales personnel, Service personnel from the Maintenance Technicians to Service techs who write-up your Maintenance Order are Top notch dealership. Sales personnel, Service personnel from the Maintenance Technicians to Service techs who write-up your Maintenance Order are exceptional. More

by THEMUMPS Verified Customer Verified Customer

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Great communication. Stuck to their repair estimate. Repairs were made very quickly. Would definitely recommend. Stuck to their repair estimate. Repairs were made very quickly. Would definitely recommend. More

by Chamm Verified Customer Verified Customer

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Derek and the technician team did an amazing job as always. They went over and beyond to make sure my car was taken care of properly always. They went over and beyond to make sure my car was taken care of properly More

by Sleo8771 Verified Customer Verified Customer

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Great customer service always ! ! Prompt and efficient personnel Great savings and accommodations A great team ! Prompt and efficient personnel Great savings and accommodations A great team More

by dmurdock27 Verified Customer Verified Customer

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Except service with communication throughout the process. My car is always returned as scheduled and it is washed! My car is always returned as scheduled and it is washed! More

by M1753 Verified Customer Verified Customer

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Amazing experience with a fast response and quality service. I would definitely recommend to family and friends. service. I would definitely recommend to family and friends. More

by cmgroff34 Verified Customer Verified Customer

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They took care of everything i needed. My car needed a part that was not available and was soposed to go on vacation. Derrick went out of his way to make sure that I didn't miss my vacati My car needed a part that was not available and was soposed to go on vacation. Derrick went out of his way to make sure that I didn't miss my vacation and got me a loaner to use. The car was taken care of for when I returned. Service and staff always top notch!! More

by Sleo8771 Verified Customer Verified Customer

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Audi Mechanicsburg has consistently treated me fairly and with respect. Dereck has been totally helpful and accommodating when I needed help. He’s not only knowledgeable with the Audi line, but provides cust with respect. Dereck has been totally helpful and accommodating when I needed help. He’s not only knowledgeable with the Audi line, but provides customer empathy with regards to unique product issues. He has helped with product lead time as well as costs. He’s a great resource to Audi Mechanicsburg. He has kept me a regular Audi customer. Audi technicians/mechanics have serviced my A5 as if it were their own! I’d recommend Audi Mechanicsburg to anyone based solely on their expertise. More

by djjeffr Verified Customer Verified Customer

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