Derek Staples

People are extremely accountable and responsive. They keep me informed throughout the entire work progress. They keep me informed throughout the entire work progress. More

by Tom Verified Customer Verified Customer

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Scheduling was a breeze and the staff does a great job of staying in touch with the customer via maintenance videos and verbal communication. staying in touch with the customer via maintenance videos and verbal communication. More

by CAMCI57 Verified Customer Verified Customer

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Servic tech left a tool in my engine and after my oil change I had to add oil 2 times. change I had to add oil 2 times. More

by genia95.ec Verified Customer Verified Customer

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Derek is a great service rep. He kept me up to date with my car and gave me personalized, detailed attention as a returning customer that I truly appreciate. He kept me up to date with my car and gave me personalized, detailed attention as a returning customer that I truly appreciate. More

by coutney.d.obrien Verified Customer Verified Customer

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Everything was Handled professionally from check in through the video of the service to the the check out. through the video of the service to the the check out. More

by CDIMO001 Verified Customer Verified Customer

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Performed inspection in a timely and professional manner. Appointment was made quickly and to meet my schedule. Appointment was made quickly and to meet my schedule. More

by ANITAKAY1015 Verified Customer Verified Customer

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The staff are all friendly & helpful. Whether I’m staying or getting a loaner vehicle, they are all very accommodating & seem to really enjoy working at SUN Audi. That’s important to me. Whether I’m staying or getting a loaner vehicle, they are all very accommodating & seem to really enjoy working at SUN Audi. That’s important to me. More

by DFERGUSON1082 Verified Customer Verified Customer

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Very nice people. They have the car done on time. Service managers are always there to answer questions They have the car done on time. Service managers are always there to answer questions More

by Mcwf Verified Customer Verified Customer

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The service was great and they provide a video clip so that you know that the service has been done, but I was a little disappointed that I did not have my paperwork in the car when it was delivered back that you know that the service has been done, but I was a little disappointed that I did not have my paperwork in the car when it was delivered back as normal. I usually have a copy of the receipt that shows all the charges and also the safety check sheet that indicates if anything is leaning towards needing repairs as a heads up, but outside of that, everything worked out the car was provided the service that I requested. I did eventually receive a copy of the receipt, but I did not receive the safety check list. More

by g_la23 Verified Customer Verified Customer

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Jamie was excellent in helping me with pricing and answering my questions when scheduling. She even had some recommendations when we picked the car up for an SUV. She's so personable and made our firs answering my questions when scheduling. She even had some recommendations when we picked the car up for an SUV. She's so personable and made our first experience there really great. Derek was great after dropping off the car; mainly during our appointment and keeping us up to date on the status of our car. More

by kage7 Verified Customer Verified Customer

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