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Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 5

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Derek Staples

April 09, 2026

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Employee Rating

They provided a video of everything they serviced on my car as well as a detailed description. It was fast and so far so good my car hasn’t shut off I need a good week to really see though but overall I’m More

by Nickyconqueso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Mallow, James Pitts , Kevin

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Apr 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for highlighting the video walk through and detailed description we provided during your Audi A3 service. We’re glad the work was efficient and your Audi continues running smoothly and will pass along your appreciation to Derek.

March 30, 2026

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Employee Rating

The staff was terrific! Jamie explained what my vehicle needed in a way I could understand and offered to complete the repair the same day or she could schedule an appt with More

by CMORNDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh Mallow, Ryan Mesure, James Pitts, Britany Smith

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Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted Jamie provided clear explanations for your Audi Q5 and offered same-day repairs or a loaner. It’s great the waiting area met your expectations and that your vehicle returned promptly and spotless. We look forward to supporting your Audi Q5 in the future.

March 30, 2026

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Employee Rating

Great dealership and greatest stuff, absolutely love it every time in there. Just 😍 love it. More

by dedicm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Ryan Mesure, Britany Smith

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Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

How wonderful to hear that each visit for your Audi A8 service leaves you delighted. We’re thrilled our team can make every experience enjoyable. Thank you for the five-star feedback and your continued support.

March 30, 2026

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Check in crew, Derek our mechanic and check out personnel were all polite, friendly and professional More

by MASTOUFFER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to hear Derek and our check-in and check-out staff provided friendly, professional support during your Audi Q5 service. Thank you for sharing your positive experience.

March 28, 2026

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Employee Rating

Sun did a great job for me. I came in for routine maintenance but had a big problem- they took care of it and gave me a loaner car! I’m very appreciative!! More

by MESPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Britany Smith

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Mar 28, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re happy we could address the unexpected issue during your Audi Q3 maintenance visit and provide a loaner car. Your appreciation means a lot and we look forward to helping you again.

March 26, 2026

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Employee Rating

easy scheduling and was able to get in to have a hitch installed on my Q5 very fast. service always great!! More

by KAITLIN.B
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to know Derek and our team made scheduling easy and completed your Q5 hitch installation so quickly. We appreciate you trusting us with your service needs.

March 26, 2026

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They make me feel like family. Esi scheduling, work done properly the first time, very accommodating to my needs and schedule. More

by KRHARFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic , Josh McNulty.

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Mar 26, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience. We’re delighted our scheduling process fit your needs and that service on your Audi SQ5 was done correctly the first time. We look forward to assisting you again.

March 20, 2026

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We had a crisis and Derekreally stepped up to the plate to fix my wife’s car quickly and also give us a loaner car in the meantime. Very much appreciated. More

by DOCTORRGWDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Britany Smith

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Mar 20, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re glad Derek stepped in during that emergency to repair your Audi Q7 promptly and arrange a loaner. Thank you for trusting our team and allowing us to assist you.

March 19, 2026

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Employee Rating

Sun Motors Audi always does a great job! The staff is friendly and very knowledgeable. More

by JNULL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Britany Smith

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Mar 19, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted our team could provide friendly, knowledgeable service for your Audi Q7. Thank you for choosing us and sharing your experience. We look forward to assisting you again.

March 17, 2026

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Employee Rating

I always trust that Sun Motor takes great care of my Audi Q7. Their customer service staff are always knowledgeable and friendly as well. More

by ASHTAY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

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Mar 17, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Hearing that your Audi Q7 always receives attentive care and that our team is both knowledgeable and friendly means a lot. We’re glad to be your trusted service provider. Thank you for choosing Audi.

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