Derek Staples

Great customer service and communication about the status of my car during the service visit. of my car during the service visit. More

by maryelvismartin Verified Customer Verified Customer

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Very very good service they treat the customers well I like how to get to the point I will always keep going back to Audi Mechanicsburg like how to get to the point I will always keep going back to Audi Mechanicsburg More

by kevinkevinkeeps1970 Verified Customer Verified Customer

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The people and responsiveness has been great so I would love to give them a five star, but unfortunately I had been given an estimate off $3,500 and then after negotiations when they found out that another love to give them a five star, but unfortunately I had been given an estimate off $3,500 and then after negotiations when they found out that another dealer was paying for the service all of a sudden the bumper did not need to be removed and it was only $1,700 for the same replacement of the parking sensor. More

by AB Verified Customer Verified Customer

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Easy to work with & get an appointment…excellent service & reliable info courteous and helpful staff & reliable info courteous and helpful staff More

by emmorb Verified Customer Verified Customer

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Communication was very delayed and bad. The advisor did not bother to text or leave a message when the tires arrived I had to follow up several times. No loaner was provided for the day t The advisor did not bother to text or leave a message when the tires arrived I had to follow up several times. No loaner was provided for the day the car went for servicing More

by WNG6 Verified Customer Verified Customer

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My guy Bill, in service, always takes care of me. Always a pleasure to go there. Always a pleasure to go there. More

by Nat M Verified Customer Verified Customer

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Audi Mechanicsburg at Sun Motor Cars is my favorite dealership. I love that they send video updates and text message check-ins about my car throughout the day. The communication is on demand, transpare dealership. I love that they send video updates and text message check-ins about my car throughout the day. The communication is on demand, transparent, and makes the entire service experience stress-free. Definitely a five-star experience every time! More

by Sky_stephenson Verified Customer Verified Customer

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Derek was great, very kind. Overall, everyone was knowledgeable and nice. I really appreciated everyone. Overall, everyone was knowledgeable and nice. I really appreciated everyone. More

by rebecapizzo13 Verified Customer Verified Customer

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They did a thorough inspection. Faulty info could not be confirmed. Waiting to see if error message occurs again Faulty info could not be confirmed. Waiting to see if error message occurs again More

by CALABASH72 Verified Customer Verified Customer

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The service technician did a great job getting my repairs covered under warranty and was very responsive to my concerns. covered under warranty and was very responsive to my concerns. More

by kgmaley Verified Customer Verified Customer

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