Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 3

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Derek Staples

June 01, 2026

Dealership Rating
Employee Rating

Even as a customization and performance shop owner, somethings simply get done better at the dealership. Derek has been taking care of electronics and major services for my vehicles and I couldn't reco More

by JAY@SMALLCIRCLECUSTOMS.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 01, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your perspective as a customization shop owner. We’re glad Derek handled the electronics and major services on your Audi so effectively. We appreciate your recommendation.

May 31, 2026

Dealership Rating
Employee Rating

The dealership took me in at the last minute. They were very professional and had my vehicle done quickly. They did not try to sell me anything I did not need. Very pleased with everything. More

by JIM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Britany Smith

May 31, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing your experience with our service team. We’re pleased we could fit your Audi in at the last minute and complete the work quickly without adding unnecessary services. We appreciate your trust and look forward to serving you again.

May 30, 2026

Dealership Rating
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Communication was slow first but Derek and Alex Lopez did an amazing job! Would recommend! More

by Greyson Nye
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Lopez

Jun 01, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for choosing Audi Mechanicsburg at Sun Motor Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 30, 2026

Dealership Rating
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Great dealership, service staff who are very welcoming, and super clean on top of it! More

by vdivkovic81
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Vedran Glisic, Raeleigh Hundley , Britany Smith

May 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your kind words. We’re glad our service staff provided a welcoming atmosphere and kept our space spotless during your Audi e-tron Sportback service. We look forward to assisting you again.

May 30, 2026

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The dealership is warm and inviting. The service was great and Derek was very accommodating and saved me money. Thanks so much. More

by angus6890
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

May 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re glad you found our service center warm and inviting and that Derek provided accommodating support. It’s great that he helped you save on your Audi A3 service. Thanks for sharing your experience!

May 27, 2026

Dealership Rating
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Audi Mechanicsburg has always provided excellent service for me and my Q5. I’ve been pleased with every experience I’ve had with them! More

by autumnjade
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Ian Abendschoen

May 27, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s great to know our service team has kept your Audi Q5 performing at its best. We appreciate your continued support and look forward to working with you again.

May 27, 2026

Dealership Rating
Employee Rating

Knowledgeable and thorough. Very clean facility. I appreciate the technician providing a video analysis of work performed or needed. More

by TOMSTOOS
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words, TOMSTOOS! We're thrilled to hear you had a great experience at Audi Mechanicsburg at Sun Motor Cars. Keeping our facility clean and providing transparent, thorough service are top priorities for us, and we're glad the video analysis gave you a clear picture of the work performed. Derek and our entire service team appreciate your trust and look forward to seeing you again!

May 24, 2026

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Employee Rating

From customer service to the techs that work on the vehicle, it's a pleasure doing business with Audi of Mechanicsburg. More

by ROKUM99
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

May 25, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re thrilled our service team and technicians made your Audi Q5 visit so positive. Thank you for sharing your experience. We look forward to helping with your next service.

May 21, 2026

Dealership Rating
Employee Rating

Excellent service and great staff. Always a pleasure to have them service my old wonderful Audi. More

by Jeffreydancelover
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words and for taking the time to share your experience with us! We truly appreciate your loyalty and are so glad our team continues to make your visits a pleasure. It means the world to us to hear that you enjoy bringing your Audi to us for service. You may soon receive a follow-up survey from Audi of America regarding your recent service visit. If you were happy with your experience, we would be incredibly grateful if you could take a moment to share your feedback and give us a 5-star rating. Your response makes a tremendous difference to our team. Thank you again for your continued trust in us — we look forward to seeing you and your wonderful Audi next time! Warm regards, Jon Yetter General Manager Audi Mechanicsburg

May 19, 2026

Dealership Rating
Employee Rating

As always my car was fixed with no issues. The techs are very good at what they do. I will come back. More

by Jamie.pitts68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re grateful for your ongoing trust and pleased the technicians handled your Chevrolet Malibu repair flawlessly. It’s great to hear you found our team skilled and reliable. We look forward to assisting you again soon.

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