Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 3

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

Contact Me
4.9
101 Reviews
4.9

101 Reviews

Write a Review

101 Reviews of Derek Staples

May 27, 2026

Dealership Rating
Employee Rating

Knowledgeable and thorough. Very clean facility. I appreciate the technician providing a video analysis of work performed or needed. More

by TOMSTOOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words, TOMSTOOS! We're thrilled to hear you had a great experience at Audi Mechanicsburg at Sun Motor Cars. Keeping our facility clean and providing transparent, thorough service are top priorities for us, and we're glad the video analysis gave you a clear picture of the work performed. Derek and our entire service team appreciate your trust and look forward to seeing you again!

May 24, 2026

Dealership Rating
Employee Rating

From customer service to the techs that work on the vehicle, it's a pleasure doing business with Audi of Mechanicsburg. More

by ROKUM99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

May 25, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re thrilled our service team and technicians made your Audi Q5 visit so positive. Thank you for sharing your experience. We look forward to helping with your next service.

May 21, 2026

Dealership Rating
Employee Rating

Excellent service and great staff. Always a pleasure to have them service my old wonderful Audi. More

by Jeffreydancelover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words and for taking the time to share your experience with us! We truly appreciate your loyalty and are so glad our team continues to make your visits a pleasure. It means the world to us to hear that you enjoy bringing your Audi to us for service. You may soon receive a follow-up survey from Audi of America regarding your recent service visit. If you were happy with your experience, we would be incredibly grateful if you could take a moment to share your feedback and give us a 5-star rating. Your response makes a tremendous difference to our team. Thank you again for your continued trust in us — we look forward to seeing you and your wonderful Audi next time! Warm regards, Jon Yetter General Manager Audi Mechanicsburg

May 19, 2026

Dealership Rating
Employee Rating

As always my car was fixed with no issues. The techs are very good at what they do. I will come back. More

by Jamie.pitts68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re grateful for your ongoing trust and pleased the technicians handled your Chevrolet Malibu repair flawlessly. It’s great to hear you found our team skilled and reliable. We look forward to assisting you again soon.

May 16, 2026

Dealership Rating
Employee Rating

Service was done in time and I was kept up to speed as the service was being done. Great job. Thank you. More

by barbnewcomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s great to hear that service on your Audi was completed promptly and that our team kept you informed throughout. Thank you for taking the time to share this feedback. We appreciate you trusting us with your Audi.

May 15, 2026

Dealership Rating
Employee Rating

Very friendly service personnel and great job that you did with a completely professional experience Thank you More

by ALISONAESOOKCHOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback. Jamie and our service team are delighted to hear you found the service on your Audi Q3 both friendly and professional. We look forward to assisting you again.

May 14, 2026

Dealership Rating
Employee Rating

The service center and sales staff are great. Friendly and professional employees as well. They send updates for every step. More

by EEMGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Your comments about our service center, sales team, and step by step updates are greatly appreciated. Derek and the rest of our staff were pleased to deliver a friendly and professional experience during your Audi Q5 service. We look forward to assisting you again.

May 14, 2026

Dealership Rating
Employee Rating

1999 Audi Avant in for several issues between December 2025 and May 2026. Challenging issues resolved. Unfortunately a check engine light persists. Har to blame the garage considering the age of the car. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vedran Glisic, Josh McNulty , Alex

May 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your review, Jack. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Audi Mechanicsburg at Sun Motor Cars!

May 12, 2026

Dealership Rating
Employee Rating

Always prompt, courteous and attention to detail, excellent follow up . Very good communication and willing to help with a loaner vehicle More

by HAROLD.RITTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for the wonderful feedback, Harold! We're thrilled to hear that your service experience with Derek and our team was prompt, courteous, and attentive. Providing excellent communication and going the extra mile — like arranging a loaner vehicle — is exactly what we strive for at Audi Mechanicsburg at Sun Motor Cars. We truly appreciate your continued trust and look forward to serving you again!

May 11, 2026

Dealership Rating
Employee Rating

The team at Audi Mechanicsburg is outstanding. They provide appropriate recommendations and complete the service(s) in a timely manner. More

by pcalzada165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had such a positive experience with our team. Derek and the rest of our service staff work hard to ensure every visit is efficient and that our customers receive the right recommendations for their vehicle. We truly appreciate your trust in us and look forward to serving you again in the future!

Dealership Inventory (106 Vehicles)

used 2025 Audi Q5 car, priced at $49,489
2025 Audi Q5
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi Q3 car, priced at $50,410
2026 Audi Q3
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi Q8 car, priced at $76,380
2026 Audi Q8
new
Daytona Gray Pearl Effect exterior
Automatic
All-wheel Drive
new 2026 Audi A5 car, priced at $53,715
2026 Audi A5
new
Florett Silver metallic exterior
Automatic
All-wheel Drive
used 2026 Audi Q7 car, priced at $59,489
2026 Audi Q7
used
Samurai Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Audi Q5 car, priced at $35,874
2023 Audi Q5
used
Ultra Blue Metallic exterior
Automatic
All-wheel Drive