Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 7

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Derek Staples

January 08, 2026

Dealership Rating
Employee Rating

Would not bring my car there again. Just do no pay attention to details or provide quality service. Forgot to schedule appointments that I confirmed with the rep. Just headaches every t More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Conley, Vedran Glisic

Jan 08, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your review of our service department. If possible, can you please contact me at jyetter@sunmotorcars.com with details of your concerns. I would like to work with you to further understand your concerns and where my team can provide a better experience.

January 07, 2026

Dealership Rating
Employee Rating

We very much appreciate Josh McNulty and his assistance with our purchase of the RS3 and prior SQ5. We will continue to purchase cars from this dealership and mostly Josh. Additionally the service departme More

by Bethmcconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing your thoughts about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

January 01, 2026

Dealership Rating
Employee Rating

Just a great bunch of folks. I always have a good experience when I bring my car here. I wouldn’t go anywhere else. More

by Mgendron35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

Jan 01, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

December 29, 2025

Dealership Rating
Employee Rating

Great communication. Fast service. Good work. Full transparency. They respond fast..Will use their service again More

by errol2jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for choosing Audi Mechanicsburg at Sun Motor Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2025

Dealership Rating
Employee Rating

Best experience ever in a Dealership. Very knowledgable staff. Facility is super clean and well taken care of. Will be back for sure. More

by irag411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2025

Dealership Rating
Employee Rating

People are extremely accountable and responsive. They keep me informed throughout the entire work progress. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

Dec 11, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 10, 2025

Dealership Rating
Employee Rating

Scheduling was a breeze and the staff does a great job of staying in touch with the customer via maintenance videos and verbal communication. More

by CAMCI57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Josh McNulty

Dec 10, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 04, 2025

Dealership Rating
Employee Rating

Derek is a great service rep. He kept me up to date with my car and gave me personalized, detailed attention as a returning customer that I truly appreciate. More

by coutney.d.obrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2025

Dealership Rating
Employee Rating

Servic tech left a tool in my engine and after my oil change I had to add oil 2 times. More

by genia95.ec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2025

Audi Mechanicsburg at Sun Motor Cars responded

First I want apologize about your recent experience at Audi Mechanicsburg. I really want to make this right i would live to help out. My Direct contact is 717-790-3093 . I would love to hear more about your experience.

December 02, 2025

Dealership Rating
Employee Rating

Everything was Handled professionally from check in through the video of the service to the the check out. More

by CDIMO001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

Dec 02, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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