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Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 8

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
107 Reviews
4.9

107 Reviews

Write a Review

107 Reviews of Derek Staples

January 19, 2026

Dealership Rating
Employee Rating

I’ve been with this dealership since 2014. There is a reason for that. Their customer service is top notch. More

by DUNLAPJ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany

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Jan 20, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Mechanicsburg at Sun Motor Cars.

January 10, 2026

Dealership Rating
Employee Rating

Issue with blind spot lights and the kick to open the hatch can we check on it More

by JAHBG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh Mallow, Ryan Mesure, James Pitts , Bill Deardorff, Colin

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Jan 10, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

Dealership Rating
Employee Rating

Car is always fixed right the first time. Always clean and not damaged. No greasy finblgerprints. Always an excellent loaner. Beautiful facilty. More

by NOEMAIL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Deardorff

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Jan 10, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2026

Dealership Rating
Employee Rating

Good service, professional, technicians seem very knowledgeable. Probably on the pricey side, but it is Audi after all. More

by Dustint12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 08, 2026

Dealership Rating
Employee Rating

Would not bring my car there again. Just do no pay attention to details or provide quality service. Forgot to schedule appointments that I confirmed with the rep. Just headaches every t More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Conley, Vedran Glisic

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Jan 08, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your review of our service department. If possible, can you please contact me at jyetter@sunmotorcars.com with details of your concerns. I would like to work with you to further understand your concerns and where my team can provide a better experience.

January 07, 2026

Dealership Rating
Employee Rating

We very much appreciate Josh McNulty and his assistance with our purchase of the RS3 and prior SQ5. We will continue to purchase cars from this dealership and mostly Josh. Additionally the service departme More

by Bethmcconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh McNulty , Bill Deardorff

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Jan 07, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing your thoughts about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

January 01, 2026

Dealership Rating
Employee Rating

Just a great bunch of folks. I always have a good experience when I bring my car here. I wouldn’t go anywhere else. More

by Mgendron35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

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Jan 01, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

December 29, 2025

Dealership Rating
Employee Rating

Great communication. Fast service. Good work. Full transparency. They respond fast..Will use their service again More

by errol2jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for choosing Audi Mechanicsburg at Sun Motor Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2025

Dealership Rating
Employee Rating

Best experience ever in a Dealership. Very knowledgable staff. Facility is super clean and well taken care of. Will be back for sure. More

by irag411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh Mallow, Ryan Mesure, James Pitts , Bill Deardorff

Report | Print
Dec 13, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2025

Dealership Rating
Employee Rating

People are extremely accountable and responsive. They keep me informed throughout the entire work progress. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

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Dec 11, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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