Derek Ventre

Avoid This Place Like the Plague! ​I’ve had some bad experiences with mechanics before, but this place takes the prize for the absolute worst customer service I’ve ever encountered. ​I’ve had some bad experiences with mechanics before, but this place takes the prize for the absolute worst customer service I’ve ever encountered. If you value your time, your money, or your sanity, do yourself a favor and drive right past this dump. ​The "highlight" of my visit was an employee named Adam. I’m not sure if he hates his job or just people in general, but his attitude was complete trash. From the moment I walked in, he acted like my presence was a personal insult to his day. When I asked a simple question about the estimate, he gave me a condescending smirk and talked to me like I was a total idiot. ​Why I’m Never Coming Back: ​Zero Professionalism: Adam’s rude, dismissive behavior is a cancer to this business. There is no excuse for treating paying customers with that much blatant disrespect. ​The Wait: I was told "an hour tops." Two and a half hours later, I was still sitting in a lobby that smells like stale cigarettes and regret. ​Total Lack of Transparency: They try to upsell you on things you don't need while ignoring the actual issue you brought the car in for. ​It’s honestly impressive how much this place managed to xxxx me off in a single visit. I don't mind paying for quality work, but I refuse to pay to be treated like garbage. ​Save yourself the headache. Go literally anywhere else. This place is a joke, and I will never set foot in this building again. More

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Service writer was great to deal with, and knowledgeable. Turn over time was quick. and Price was reasonable. Turn over time was quick. and Price was reasonable. More

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The service department is great. Always helpful and they get the job done when they say they will. Always helpful and they get the job done when they say they will. More

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Derek took care of my truck quickly and professionally. The mechanic Bob is fantastic! Always a pleasure to deal with. The mechanic Bob is fantastic! Always a pleasure to deal with. More

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Knowledgeable people good communication when other situations arise always on time when promised very happy with people and service situations arise always on time when promised very happy with people and service More

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I was greeted by a friendly staff that answered all my questions and I felt comfortable that my vehicle was in good hands it was a very pleasant experience questions and I felt comfortable that my vehicle was in good hands it was a very pleasant experience More

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Derek in the trucking repair center is very professional and the service on my RV is very good. I bring it in twice a year for service before I go on my long trips and the service on my RV is very good. I bring it in twice a year for service before I go on my long trips More

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