Jack Nguyen

The employee was very courteous and explained there would be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. More

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Very professional and knowledgeable everyone I came in contact with was very helpful and explained what needed to be done and the work was completed in a timely manner contact with was very helpful and explained what needed to be done and the work was completed in a timely manner More

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Good service today. Fast, gave me a place to do work while I waited, and came back saying to wait on the brakes….honest answer Fast, gave me a place to do work while I waited, and came back saying to wait on the brakes….honest answer More

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All went well With pick up and drop off using valet and work was completed as planned work was completed as planned More

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My go to place for service and sales, everyone is so helpful. Thank you all. helpful. Thank you all. More

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Very professional. and informative.Upfront.bout cost.and searched far and wide for parts needed.Very respectable interaction and informative.Upfront.bout cost.and searched far and wide for parts needed.Very respectable interaction More

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Great dealership never had any issues there bough two ford trucks there great service thank you Herb ford trucks there great service thank you Herb More

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Cindy gave me honest advice with my repair. She Restored my faith in this dealership She Restored my faith in this dealership More

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Excellent service amazing team very friendly and great waiting area. I am very happy with the service department, kudos to the team. waiting area. I am very happy with the service department, kudos to the team. More

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We have a new Ford Edge that we bought from another dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what really sold me today was their service department. In my opinion, Jack Nguyen and Scott Lewis are 2 very honest employees that work for Herb Chambers. I had issues with this other dealership who I won't name but, they are a Ford Dealership in Quincy who starts with letter Q. And they give horrible service. They are not honest in my opinion. Herb Chambers in Braintree could teach a thing or two to other dealerships. Jack (in my opinion) could train the other dealerships how to deal with customers with grace, kindness, and dignity. Jack and Scott are valuable assets to the Herb Chambers team. We will always service our car with them. And soon will be buying another car with them. Quirk Ford (whoops I said their name) should be ashamed of themselves for how they treat their customers and not lie to them. Quirk Ford is a horrible dealership in Quincy. I should have driven the extra miles to Braintree to Herb Chambers. Lesson learned. More

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