Derek Wilson | Page 20

Very helpful and accommodating. All questions answered especially for a first time buyer online. Salesman, sales manager, financial manager were all very helpful and provided time and knowledge for an exc especially for a first time buyer online. Salesman, sales manager, financial manager were all very helpful and provided time and knowledge for an excellent experience More

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Derrick at Vernon auto did an exceptional job. Took care of every thing I needed 20 hours away. Would highly recommend speaking with him if you go. of every thing I needed 20 hours away. Would highly recommend speaking with him if you go. More

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Couldn’t ask for a dealership to treat you any better. The service and staff where excellent. Derek was super helpful and showed top notch customer service. The service and staff where excellent. Derek was super helpful and showed top notch customer service. More

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We found buying a vehicle here to be a non-hassle experience. These guys knew their business and was absolutely professional. Due to our experience, Vernon Auto Group has become our dealer of choice. experience. These guys knew their business and was absolutely professional. Due to our experience, Vernon Auto Group has become our dealer of choice. We will definitely be back. More

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I had a great time dealing with Derek Wilson and David Foster they went above and beyond to make sure I was happy with the purchase of my new F-350 Foster they went above and beyond to make sure I was happy with the purchase of my new F-350 More

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He was amazing. No hassle, honest, straight forward transaction. You will not regret making a deal with Derek! Worth the trip from Amarillo to get this vehicle. transaction. You will not regret making a deal with Derek! Worth the trip from Amarillo to get this vehicle. More

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I made a deal with Derek to purchase a Ram Rebel on June 26, trading my Challenger in. The deal with Derek went smooth and he was fantastic to work with. The truck was having some paintless dent repair done 26, trading my Challenger in. The deal with Derek went smooth and he was fantastic to work with. The truck was having some paintless dent repair done due to minor hail damage and would be delivered once that was completed. The truck arrived June 30th around 1030PM and looked fine at that point. The following morning several issues were discovered including a windshield that was trashed. At that point, Derek and Ashley took care of the windshield and it was replaced. I am working from home and as such, have not had much opportunity to drive the truck beyond to the corner gas station. On June 28th, I noticed that the passenger side fender was the complete wrong color. I have done my homework and found who the previous owner of the truck was and he says that the fender was NOT mismatched when he traded the truck in. I do not know what happened to this fender but it certainly was not disclosed at the time of sale. As I have put a few miles on it, there have been quite a few issues that have surfaced. In the month that I have had the truck, I have a 2289 repair bill to replace the serpentine belt, balance the tires, replace the front and rear brakes that are glazed over, replace a half shaft that was loose, repair a backup sensor that has not worked since I have had the truck, repair an HVAC outlet that was acting up, replace the dash cluster lens and adjust the headlights. This is in addition to the 391 to paint the fender the color that it should have been in the first place. For a dealership that is doing business selling cars sight unseen, they overlooked quite a few things in their inspection process that should have been found. Be VERY AWARE OF WHAT YOU ARE BUYING and certainly do not agree to buy anything from these folks until you have an opportunity to have it looked at by an independent mechanic. I am going to pay to make my truck right but I can promise you that I will not be doing business with Vernon Auto Group again. More

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Derek was awesome! Very responsive and no BS. None of this my manager this or oh here’s your quote and it’s more than we talked about and I don’t have a good explanation. I wouldn’t hesitate to refer a f this my manager this or oh here’s your quote and it’s more than we talked about and I don’t have a good explanation. I wouldn’t hesitate to refer a friend or family member to him. He sought out exactly what I needed and made a perfect car-buying experience. We were nervous doing it mostly online with all the covid stuff and gave us a fair and honest trade in price. Can’t say enough about it. They delivered it to my house and picked up my trade. Exactly what we agreed to and no hassle. I’ve bought and sold a lot of cars over the years and Had some good and some bad but he’s the best. thank you Derek! More

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Derek was an outstanding salesman, listened to our every need and want and made it happen. Transaction was smooth. We did everything via text and phone and they handled our trade the same way. Finally so need and want and made it happen. Transaction was smooth. We did everything via text and phone and they handled our trade the same way. Finally someone made truck buying super easy. Will definitely go back for another vehicle. Thank you for your high level of customer service and follow thru/ follow up More

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They were all wonderful especially the salesman Derek. I am very happy with my Dodge Ram 2500. This is a no nonsense dealership. Also they have the best prices around am very happy with my Dodge Ram 2500. This is a no nonsense dealership. Also they have the best prices around More

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