Deric O'Shaughnessy

Best service department! Very efficient, from the greeter, the service advisor to the cashier. Excellent! Very efficient, from the greeter, the service advisor to the cashier. Excellent! More

by dapools Verified Customer Verified Customer

Report | Print

I had a great experience working with Deric. He was friendly, helpful and made the service stress-free. Provided a quick turnaround as promised. I appreciate the excellent customer service. He was friendly, helpful and made the service stress-free. Provided a quick turnaround as promised. I appreciate the excellent customer service. More

by susielovold Verified Customer Verified Customer

Report | Print

The usual great service, appreciated loaner, but went above and beyond to recover a lost ring from deep recesses of the back seat! above and beyond to recover a lost ring from deep recesses of the back seat! More

by Cbhunsberger Verified Customer Verified Customer

Report | Print

Exceptional service and help from highly knowledgeable and experienced staff. Checking in, having the car evaluated, and getting the necessary repairs completed in a timely fashion was done with excellenc and experienced staff. Checking in, having the car evaluated, and getting the necessary repairs completed in a timely fashion was done with excellence. More

by GTA Verified Customer Verified Customer

Report | Print

Deric was very helpful in explaining what needed to be done on my car. Sarah was also good at scheduling my appointment and getting me a loaner car. done on my car. Sarah was also good at scheduling my appointment and getting me a loaner car. More

by beatles4ever1965 Verified Customer Verified Customer

Report | Print

Derek was great to work with and everything was completed in the timeframe. He told me, excellent service thank you.! 🤩 in the timeframe. He told me, excellent service thank you.! 🤩 More

by tamikalfos Verified Customer Verified Customer

Report | Print

Customer service is 5 stars! ! Very happy using this service center for our car. Thank you!! ! Very happy using this service center for our car. Thank you!! More

by Bmwmom143 Verified Customer Verified Customer

Report | Print

Deric was wonderful very open about the price and what I needed. I felt very comfortable going to him with all of my car questions. My car is running smoothly. Thank you for doing such a great job. needed. I felt very comfortable going to him with all of my car questions. My car is running smoothly. Thank you for doing such a great job. More

by akayshadhaliwal93 Verified Customer Verified Customer

Report | Print

Great service and friendly support. Nick and Deric make getting our cars serviced very convenient. Nick and Deric make getting our cars serviced very convenient. More

by williamcbarnett Verified Customer Verified Customer

Report | Print

Competent Professional Helpful A great follow up The above words sum up my experience with Mercedes-Benz Santa Rosa. Derec is great. above words sum up my experience with Mercedes-Benz Santa Rosa. Derec is great. More

by jacobsmcs Verified Customer Verified Customer

Report | Print