Derrick Bates

Bruce and Derrick went above and beyond making sure I got the car of my dreams at the price I wanted. Gentlemen thanks for a job well done the car of my dreams at the price I wanted. Gentlemen thanks for a job well done More

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I have to hand it to Derrick Bates, who brilliantly made this one of the easiest transactions I’ve ever had in purchasing a vehicle, if not the easiest. Most everything was done over the phone, which I real this one of the easiest transactions I’ve ever had in purchasing a vehicle, if not the easiest. Most everything was done over the phone, which I really liked. Picking up the car was an absolute joy, and meeting Derrick in person was great. Daniel Vidales in finance continue the seamless, painless process of purchasing the vehicle. I think both of them greatly, because of them I will be back to Claremont Toyota. More

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When I said I was ready to purchase a car I inquired about and made an appointment I was expecting the car to be ready to go. I wasn't offered to have the car reserved but rather "inventory moves quick" about and made an appointment I was expecting the car to be ready to go. I wasn't offered to have the car reserved but rather "inventory moves quick" response. I could've been offered to put a hold on the vehicle with a down payment but that didn't happen. Thus the car that I inquired about was sold the following couple days. When they realized how serious I was about purchasing a car that's when I was offered to reserve a car. After making the purchase of a car I realized that the car arrived mid-week but I wasn't notified. I found this out because I was getting emails about the car being serviced and the radio trial being activated. These problems were practically brushed off. Since this was such an easy deal for them and we paid full there wasn't much care into it. I could've just cancelled the deal and went somewhere else but unfortunately I have little time. More

by EDRIC.O Verified Customer Verified Customer

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The place is very clean, all salespeople are courteous, the finance dept is fast and efficient, especially Henry and, of course, Done Deal Bates is the Best salesman . the finance dept is fast and efficient, especially Henry and, of course, Done Deal Bates is the Best salesman . More

by TESS.MARIO Verified Customer Verified Customer

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I like the Claremont toyota Quick and friendly service even busy time I'll be there next service even busy time I'll be there next service More

by SEUNGHOKIM56 Verified Customer Verified Customer

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Great customer service and fast service, great work and good quality, that's my kind place good quality, that's my kind place More

by Raphael Verified Customer Verified Customer

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My wife and I were extremely happy with how quick and easy you all got us in and out.. amazing customer service! Thank you to Raul, Derrick, and Orlando. easy you all got us in and out.. amazing customer service! Thank you to Raul, Derrick, and Orlando. More

by JUANM.G1985 Verified Customer Verified Customer

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I love the dealer set up and staffs are friendly. Great coffee and cold water. Great coffee and cold water. More

by RJKUO1206 Verified Customer Verified Customer

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Very through and attentive to my unique set of circumstances in regards to purchasing this car circumstances in regards to purchasing this car More

by TJACK.PCS Verified Customer Verified Customer

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What made my experience stellar was Derrick Bates. He worked with me for years prior to my purchase while I slowly made my decision. I would call and check in and he was always on point! Derrick made He worked with me for years prior to my purchase while I slowly made my decision. I would call and check in and he was always on point! Derrick made my purchase experience easy and hassle free. I basically did everything on the phone and just went in to sign all my documents. I also sent my daughter to buy from Derrick and I’m going to send more friends and family. I also purchased accessories for my new 4 Runner. I’m happy with the service. Will keep coming back! Thank you! More

by WENDYDESIGNER Verified Customer Verified Customer

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