Derrik Cole
Derrik Cole at Luther Bloomington Acura Subaru
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Derrik Cole | Page 5

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Derrik Cole

February 08, 2022

Dealership Rating
Employee Rating

They were ready to go when I arrived, they treated me with respect, and the work was done under the timeframe they told me. At reasonable prices and that’s a good experience. More

by Jkahn55416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 02, 2022

Dealership Rating
Employee Rating

Great customer service begins with listening. Well done at Bloomington Subaru. Thanks for your attention to detail. More

by TAPMAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Dao , Aidan

January 30, 2022

Dealership Rating
Employee Rating

Helpful, direct, and professional. I appreciate how easy it was to work with Luther Subaru. More

by alexrongen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Nemitz

January 30, 2022

Dealership Rating
Employee Rating

Very good service and I waited upstairs and it was quiet and comfortable. Nice area and all was finished by closing time. More

by cwilson3608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacob Yeh , Andrew Larson

January 29, 2022

Dealership Rating
Employee Rating

Always nice and welcoming. In and out service with a loaner every time i request one beforehand. More

by LeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brendan Krogstad , Erick inside the shop always helping with the rental

January 28, 2022

Dealership Rating
Employee Rating

Quick service appointment and wash provided by friendly, courteous and respectful personnel service department at dealership. More

by MJKELLEY1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cain

January 12, 2022

Dealership Rating
Employee Rating

Waiting time was as estimated. Great service and waiting area. Friendly staff and I the technology communication - video of the car check - was great added tool. I got to see the air filter and why they More

by SARA37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2022

Luther Bloomington Acura Subaru responded

Hi SARA37. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear the new technician-led multi-point inspection video was a favorable touch to the transparency of the service experience! We appreciate your business and look forward to working with you again in the future.

January 06, 2022

Dealership Rating
Employee Rating

I was greeted by Derek in a very "I am here to help you " attitude. He listened to the issue with the Outback, recorded the issues and reviewed with me.After the issue was not detectable, he explained that t More

by akelly6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2022

Luther Bloomington Acura Subaru responded

Hi akelly6. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Derrik went the extra mile to provide an outstanding service experience with exemplary dedication to troubleshooting the concerns and provide additional important information to your complete satisfaction. We appreciate your thoughtful feedback and look forward to working with you again for your next servicing needs.

January 04, 2022

Dealership Rating
Employee Rating

Wonderful space with plenty of seating, clean restrooms, friendly staff, and of course coffee and snacks! More

by ScubaZissou7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Dao

Feb 17, 2022

Luther Bloomington Acura Subaru responded

Hi ScubaZissou7. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Delighted to hear everything went great and the new amenities were to your liking! We appreciate your support and look forward to seeing you again soon!

January 01, 2022

Dealership Rating
Employee Rating

I have always gotten prompt, courteous and helpful service. Staff is friendly and knowledgeable so I feel comfortable using this dealership. More

by bfeltgen
Recommend Dealer
Yes
Feb 17, 2022

Luther Bloomington Acura Subaru responded

Hi bfeltgen. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear everything went to your complete satisfaction while you were in for service! We appreciate your continued business and look forward to seeing you again soon.

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