Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 33

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
539 Reviews
4.7

539 Reviews

Write a Review

539 Reviews of Derryl Reese

May 18, 2020

Dealership Rating
Employee Rating

Derryl was perfect. No issues with my car. Quick service in and out and no additional services were recommended. Love this dealership. Will be back. More

by taylor051896
Recommend Dealer
Yes
May 22, 2020

94 Nissan of South Holland responded

It was our pleasure! Thanks for all your wonderful compliments! Remember you are always welcome to free car washes, just pull your car into service during service hours. Liz

May 14, 2020

Dealership Rating
Employee Rating

Appointment was for a recall. Darryl was very professional and knowledgeable about the reason for the recall. He maintained contact by way of text messaging.. More

by drrock1992
Recommend Dealer
Yes
May 22, 2020

94 Nissan of South Holland responded

That's pretty great to hear! We take recalls very seriously! We also recognize customers now really like to communicate by text, so thanks for confirming that. Derryl said he appreciates how wonderful you are to work with, too! Have a great night! liz

May 12, 2020

Dealership Rating
Employee Rating

Customer service has always been welcoming and friendly. The service employees have taken the time to explain the necessary repairs. They have listened and answered my questions. More

by LOR15ROD
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase

May 12, 2020

94 Nissan of South Holland responded

At 94 Nissan of South Holland, we're proud to be your Nissan dealer. We know there are a lot of choices and we appreciate you choosing us. Please come back soon for your free car washes for life! Liz

May 06, 2020

Dealership Rating

Oil Change I did not like the wait time for my oil change. I tried to make a appointment but was told no. I was in the waiting area for a hour and a half for a o More

by skisha96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2020

94 Nissan of South Holland responded

I'm really sorry about your wait! Thanks for your patience with us! Please come back soon for a free car wash :) Liz

May 05, 2020

Dealership Rating
Employee Rating

Not the best experience. Too many employees working without face shields during this pandemic. The wait was minimal but wasn’t comfortable waiting in waiting area. More

by damien.spaulding
Recommend Dealer
No

Other Employees Tagged: Mike Coleman , Steve Chase, Stephanie McGreal

May 05, 2020

94 Nissan of South Holland responded

Hi Damien! Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. We have doubled our efforts to have visitors mask up and it's a requirement for our employees to wear them as well. Our cashiers were retrained on our COVID procedures after we received your complaint. Thank again for visiting us and we will keep doing better. Don't hesitate to reach out if you have any more questions, comments, or concerns. Liz

May 04, 2020

Dealership Rating
Employee Rating

Excellent service thanks for for safe and hurt work have nice day the best kid on the world thanks everyone for you good job thanks again More

by arzeta
Recommend Dealer
Yes
May 05, 2020

94 Nissan of South Holland responded

That's terrific! Thanks so much for sharing your experience! Have a great day! liz

May 04, 2020

Dealership Rating
Employee Rating

The service team members are professional, courteous, and helpful. Every time I have my vehicle serviced there I am pleased with the results. Thank you 94 nissan More

by Latishastatham
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rodriguez

May 05, 2020

94 Nissan of South Holland responded

Thanks so much Latisha! That's our daily goal is to make our customers happier than when they came in! Have a great day and be sure to check our website for monthly special! Liz

May 01, 2020

Dealership Rating
Employee Rating

Derryl is very professional it’s always a pleasure to work with him he keeps me updated with my vehicle throughout the whole process also he makes sure my vehicle it’s cleaner than it was when I get it b More

by MITCHELLSHENEA
Recommend Dealer
Yes
May 05, 2020

94 Nissan of South Holland responded

Derryl's truly does bring joy to his customers! I'll let him know your thoughts and I'm sure he'll smile big under his mask! Have a great night and we look forward to seeing you again! Liz

April 29, 2020

Dealership Rating
Employee Rating

it so close to me love when they put out donut and water the washroom is clean the service is alright with me plus i got my first truck More

by avery.valerie
Recommend Dealer
Yes
Apr 30, 2020

94 Nissan of South Holland responded

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.Liz

April 21, 2020

Dealership Rating
Employee Rating

This dealership has been very accommodating. Especially to my requests yesterday I went and got an oil change. I also needed a battery for my key fob and I received a car wash. I love the fact that loyal More

by NINI.LH41
Recommend Dealer
Yes
Apr 24, 2020

94 Nissan of South Holland responded

Thank You for giving us your trust, business, and for leaving us this review. Remember to come back for your free car washes for life! Liz

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