Desirea Jackson | Page 23

BMW of Silver Spring stood out among the rest of the DC/MD/VA dealerships because of their professionalism and straightforward customer service. Excellent and courteous communication from their sales an DC/MD/VA dealerships because of their professionalism and straightforward customer service. Excellent and courteous communication from their sales and finance staff (Eric, Gen, and Max in particular). They didn’t annoy me with follow-up calls or give me vague answers to my questions. Eric was very knowledgeable about their cars, and gave honest opinions about features, and did not pressure me at all. He was transparent about pricing options, and put in the effort to help me feel good about my purchase. Highly recommend this dealership. More

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Desirea at BMW of Silver Spring was great to work with. She helped work through the order of my new car and was super responsive to questions throughout the process. She helped work through the order of my new car and was super responsive to questions throughout the process. More

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Very friendly and knowledgeable about the type of vehicle I was interested in. Answered all questions and was also very professional and helpful. I was interested in. Answered all questions and was also very professional and helpful. More

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My sincere thanks for the teamwork Desirea and Brittany displayed in coordinating the sale of the vehicle I was in the market for at the price point I needed. From the groundwork Desirea laid following ou displayed in coordinating the sale of the vehicle I was in the market for at the price point I needed. From the groundwork Desirea laid following our initial contact, throughout the seamless finish Brittany so well orchestrated, the entire experience was both efficient and effective. These employees, both of whom are obviously fully invested in the work they do, are worthy of commendation for their professionalism, motivation, level of knowledge, and unsurpassed, genuine courtesy. As an active duty Naval Officer with 24 years of service, I've had the opportunity to purchase ten new and used vehicles in seven separate regions - this purchase easily surpassed all others. Thanks very much to Brittany and Desirea for a job exceptionally well done. More

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Great buying experience. Ordered an X5, it came earlier than expected which was a nice surprise Ordered an X5, it came earlier than expected which was a nice surprise More

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Friendly salesperson oriented towards customer satisfaction. It was a pleasure doing business with someone whose goal is to truly help the customer by providing knowledge and information. Best exp satisfaction. It was a pleasure doing business with someone whose goal is to truly help the customer by providing knowledge and information. Best experience I’ve had purchasing a car. Thank you!! More

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Desirea is extremely pleasant, professional, and will be an enduring asset to BMW of SS. GEN was very thorough, knowledgeable and enhanced what was until what I deem to be, the perfect car buying experience an enduring asset to BMW of SS. GEN was very thorough, knowledgeable and enhanced what was until what I deem to be, the perfect car buying experience, THX More

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If you want a car, Desirea is the only one who is the best. Very professional very patient and no pressure. 3 Ps define Desirea best. Very professional very patient and no pressure. 3 Ps define Desirea More

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Desirea is thorough, thoughtful and pleasant to work with. I would recommend my friends and family to work with her. with. I would recommend my friends and family to work with her. More

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The office atmosphere is very welcoming and friendly MS Jackson is knowledgeable about the features in the truck I'm greatly appreciative of her assistance and professionalism Jackson is knowledgeable about the features in the truck I'm greatly appreciative of her assistance and professionalism More

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