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BMW of Silver Spring
4.9
1,805 Lifetime Reviews
3211 Automobile Boulevard, Silver Spring, Maryland 20904 Directions
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 19, 2018
"Mr. Askew was Professional & Delivered Excellent Service"
- BeemerLuvrAs a woman shopping for a car, I often end up with some fast talking salesman who makes the fatal mistake of treating me like a helpless damsel in distress. I must say that this has never been my experience with BMW of Silver Spring, and it certainly was not the treatment I received from Mr. Ron Askew this third time around. From the first time I met him, Mr. Askew told me that he had a no-hassle, easy-going sales style, and that he would work with me to ensure that I get the best possible deal. Well I can certainly say that he kept his word last week. I met him for what I thought would be a quick test drive (as I was still in exploratory mode), and ended up driving off a few hours later in a brand new X2. Mr. Askew remained above board, listened to what I was looking for, and delivered the perfect vehicle. No judgement, no double talk, and always the consulate professional. I would highly recommend seeking him out for your next BMW purchase.
Read MoreEmployees Worked With
Other Employees :
Nicole (Service Desk)
November 19, 2018
"Friendly, Fair, and Attentive"
- Clancy615I bought a new X1 today, and it was a straightforward process. Karen did a great job explaining the car’s noteworthy features and was quick to get me into the car to test drive it. She also explained that it’s possible to buy one of their loaner vehicles which ended up being a great deal for me. She found numerous incentive discounts that I wasn’t aware of online, and she had a great attention to detail. When she suspected the software was miscalculating the taxes due, did the math herself and found out the software forgot to take my trade-in into account. I appreciate her going the extra mile, and she was patient, polite, and considerate at all times.
Read MoreEmployees Worked With
November 19, 2018
"Dave listens and finds what works for you"
- MiguelAvilaDave listens and finds what works for you. Although I wanted a 5 series and wanted to keep my monthly payment to a certain level, he found the option that would work. He is great salesperson, what others should be like!
Read MoreEmployees Worked With
Featured Inventory
2018 BMW 3 Series
$37,500
2018 BMW X6
N/A
2015 BMW X5
$36,900
2013 Volkswagen Golf
$10,300
Photos & Amenities
- Wireless Internet
- Service Appointment Reminder
- Shuttle
- Complimentary Coffee and Tea
- TV in the waiting Area
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