Desiree Frank

Your service department got us in for needed service the same day we called. Desiree was courteous and professional. same day we called. Desiree was courteous and professional. More

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First time customer. Based on service dept will come her first fir service and probably for trade-in or purchase Based on service dept will come her first fir service and probably for trade-in or purchase More

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Desiree Frank always takes care of me and Jesse the Wonder Dog, my service dog, at Lia Honda. She's our Service Human! Always frank concerning what maintenance we do or do not need. Always applies our Wonder Dog, my service dog, at Lia Honda. She's our Service Human! Always frank concerning what maintenance we do or do not need. Always applies our military discount. Has a ride for us when we need it. We just go dine at the Blue Bonnet, trusting her to keep our precious little blue getaway car in good order, bonnet to boot! More

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Friendly and reliable staff . Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and fri Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and friendly as well as explaining work in clear terms, More

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I recently had a very good service appointment at Lia Honda managed by Desiree Frank. Always happy to work with her. Knowledgeable and sensitive to me as a consumer. (even the tricky time she had to re Honda managed by Desiree Frank. Always happy to work with her. Knowledgeable and sensitive to me as a consumer. (even the tricky time she had to represent the dealership in delivering the bad news that my Honda engine needed to be replaced after 106,000 miles. Not easy for a front line employee) More

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I have been going to this dealership for many years and have been completely satisfied. Desiree Frank is always so friendly and answers all of my questions! have been completely satisfied. Desiree Frank is always so friendly and answers all of my questions! More

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Desiree was very responsive and courteous. Highly recommended dealer and service writer. Barnes’s ready as promised. Highly recommended dealer and service writer. Barnes’s ready as promised. More

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I have had the pleasure of working with Desiree Frank for many years. I always feel confident that she will make sure my ten year old Honda Fit has the best service at a fair price! Thank you, Desiree! many years. I always feel confident that she will make sure my ten year old Honda Fit has the best service at a fair price! Thank you, Desiree! More

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Desiree Frank is one of the best if not the best service rep I have ever dealt with. rep I have ever dealt with. More

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Desiree Frank is a fabulous service rep. She always listens to my concerns, takes care to explain what and why additional services may be needed and, never tries to upsell me. I am very She always listens to my concerns, takes care to explain what and why additional services may be needed and, never tries to upsell me. I am very happy that I can request her when I make an appointment. More

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