Desiree Merola
Desiree Merola at Imperial Toyota

Desiree Merola | Page 7

Finance

Imperial Toyota

300 Fortune Blvd
Milford, MA 01757

Contact Me
4.4
91 Reviews
4.4

91 Reviews

Write a Review

91 Reviews of Desiree Merola

July 01, 2021

Dealership Rating
Employee Rating

Third time with imperial and two times with Toyota. Great! More

by osvaldo.92.jimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fawad Rezayee

June 30, 2021

Dealership Rating
Employee Rating

I enjoy my Brand New CHR this vehicle is absolutely amazing!!!!!! Thank you so freaking much for everything JOSE TANG WAS ABSOLUTELY THE BEST!!!!! Yay!!!! More

by Beatriz Mello
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorrainne Larisse, Bob Bailargeon , Jen Ribeiro, Tom Rizzitano, Rocco Saghbini

June 30, 2021

Dealership Rating
Employee Rating

Jose Tang was an excellent salesman, he helped me out a lot and made it easy for me. This is my 3rd Toyota and Jose Tang always takes care of me More

by HECTOR TOVAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorrainne Larisse, Bob Bailargeon , Jen Ribeiro, Tom Rizzitano, Rocco Saghbini

June 27, 2021

Dealership Rating
Employee Rating

My lease on my RAV4 was expiring so went to dealership to purchase my car. Pat, the salesperson was friendly, professional and answered all my questions. I then worked with Desiree on the financing. She al More

by Donna
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Francisco Neto

May 31, 2021

Dealership Rating
Employee Rating

Pay was great! - I came in looking for a specific truck. Although they didn’t have it in stock they had one incoming. Pat gave me the specs and kept in touch. He didn’t push me to make a deal he only kept m More

by 18jw622
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francisco Neto , Rocco Saghbini

May 10, 2021

Dealership Rating
Employee Rating

Knowledgeable and friendly staff! Being first-time buyers, we were hesitant at first. But Matt was very caring and patient and answered all of our questions thoroughly. Desiree in financing broke ever More

by dlowelockett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Stolberg

April 30, 2021

Dealership Rating
Employee Rating

Great service! I purchased my car and got it the same day. Very professional and a friendly environment. Paper work wasn’t all that bad it went by quick. Great company as well. Love my car! More

by Maria P
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Monteiro

April 27, 2021

Dealership Rating
Employee Rating

We will be buying all our Toyota cars from Imperial . Matt listened to what we wanted and came across completely honest. He did not try to upsell us to something we did not ask about. The pricing was More

by Bob S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Stolberg

April 22, 2021

Dealership Rating
Employee Rating

Flori went above and beyond to help me. He even lent me his personal demo vehicle when I had to leave my car at the dealership to get my tints repaired. He is phenomenal. He did everything he could in his More

by Rhendadc2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fawad Rezayee

Apr 22, 2021

Imperial Toyota responded

Thank you very much Rhendadc2007 for the opportunity to earn your business and for taking the time to share such positive feedback about your experience working with Florian and the team. Wishing you many happy miles. Sincerely, Michael Penner General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai, Genesis, Toyota

Apr 22, 2021

Rhendadc2007 responded

You’re welcome Flori was beyond amazing. I don’t have such good things to say about your sales managers Rocco and Tom. They were both very childish very immature and brushed me a side because they didn’t wanna deal with me. I had to call the dealer maybe six times in order for somebody to answer and every time they told Rocco it was me they would hang up on me. After I raise my voice because I was being disrespected by Tom I told him that this is not the first vehicle that I have bought from imperial Toyota this is the second vehicle that I have bought from them or you. Tom and Rocco need some sensitivity training and need better customer service training because the customer service that I have received from them is absolutely 100% unacceptable.

April 21, 2021

Dealership Rating
Employee Rating

Matt was our sales person. He did a great job. Listen and got us what we wanted for trade too!! This is our 5th time purchasing from Imperial Toyota. More

by Brunonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Stolberg

...
7
...

Dealership Inventory (525 Vehicles)

used 2026 Toyota Tundra car, priced at $61,467
2026 Toyota Tundra
used
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
used 2026 Toyota Grand Highlander car, priced at $50,967
2026 Toyota Grand Highlander
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Ford F-150 car, priced at $43,467
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2025 Ford Transit-250 car, priced at $32,967
2025 Ford Transit-250
used
Oxford White exterior
Automatic
Rear-wheel Drive
used 2024 Hyundai Tucson car, priced at $22,967
2024 Hyundai Tucson
used
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $35,329
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive