89 Reviews
Write a Review89 Reviews of Desiree Merola
April 11, 2021
Pat Patel was conscientious and diligent in finding me the car that I wanted from the start. He went over and above explaining the entire process of the steps needed to purchase the Rav-4. I was amazed the car that I wanted from the start. He went over and above explaining the entire process of the steps needed to purchase the Rav-4. I was amazed at how quickly he answered my questions and responded to my calls. I would not hesitate to recommend Pat to anyone who wishes to buy a vehicle at Imperial Toyota. More
Other Employees Tagged: Bob Bailargeon, Francisco Neto
April 01, 2021
Jose Monteiro was very professional he knew , exactly what I was looking for he also made sure to take his time to go through every detail. I’m very happy with my purchase !!! Car purchased 03/2 what I was looking for he also made sure to take his time to go through every detail. I’m very happy with my purchase !!! Car purchased 03/2 More
Other Employees Tagged: Jose Monteiro, Bob Bailargeon , Jen Ribeiro
March 30, 2021
I had a phenomenal experience at Imperial Toyota. I was in and out, having returned an old lease, test driven two cars, and leased a new car with all the insurance wrapped in - in less than 3 hours. All th in and out, having returned an old lease, test driven two cars, and leased a new car with all the insurance wrapped in - in less than 3 hours. All the while, the team I worked with was calm, knowledgeable, friendly and in a great mood. I walked in with a number I wanted to spend, and they worked with me to make us both happy. I worked with Moe as my salesperson and he was efficient, professional, very well versed in all things Toyota, and friendly - I highly recommend reaching out to him should you need to buy or lease a car. More
Other Employees Tagged: Moe Alkabouni
March 21, 2021
I brought my car in for a oil change..They greeted me at the door..He said hello and held the door opened for me...Once inside, the service advisor Kevin DeFrancesco was also very courteous and friendly...H the door..He said hello and held the door opened for me...Once inside, the service advisor Kevin DeFrancesco was also very courteous and friendly...He asked me what I needed done and also had some nice suggestions for me about maintaining the vehicle.. I really appreciate that he took the time to explain everything to me in detail...A very nice experience! They are very professional! I would recommend Imperial Toyota. service to anyone and ask for Kevin DeFrancesco More
Other Employees Tagged: Lorrainne Larisse, Amanda Barbosa, Bob Bailargeon , Jen Ribeiro, Tom Rizzitano, Rocco Saghbini
March 10, 2021
JOSE MONTERIO WAS THE BEST SALESMAN I HAVE HAD. My sales experience was the best I am so happy and grateful I got approved for the 2020 Toyota Camry!!! Thank you Jose! experience was the best I am so happy and grateful I got approved for the 2020 Toyota Camry!!! Thank you Jose! More
Other Employees Tagged: Jose Monteiro, Amanda Barbosa, Bob Bailargeon , Jen Ribeiro, Tom Rizzitano, Rocco Saghbini
February 15, 2021
We traveled quite a distance to speak with Jose at Imperial after seeing a vehicle online that we were interested in. We were worried about pushy sales people because we had a few other dealerships to Imperial after seeing a vehicle online that we were interested in. We were worried about pushy sales people because we had a few other dealerships to go to that day, but Jose was great, he was friendly, funny and professional at the same time. He listened to us, got the trade in offer we were hoping for and we left with a great vehicle that same day! Finishing the paper work with Desiree and going over warranty options also made us feel at ease, she was not pushy about purchasing anything extra, that is something that we really appreciated! We would definitely recommend Imperial Toyota!! More
Other Employees Tagged: Jose Monteiro, Bob Bailargeon
January 10, 2021
for the first time in 22 years i buy a car from an excellent seller. Thank you Paul for all your service, see you next time excellent seller. Thank you Paul for all your service, see you next time More
Other Employees Tagged: David Souza
December 31, 2020
We worked with Jamie to purchase a Toyota Tundra. We needed a solid truck in a very short turnaround. He was a pleasure to work with and made sure we got the best possible deal. Would definitely recomm needed a solid truck in a very short turnaround. He was a pleasure to work with and made sure we got the best possible deal. Would definitely recommend Jamie. More
Other Employees Tagged: Jamie McDonald, Bob, who delivered the truck to us was fantastic!
November 21, 2020
Paul gave me a great deal and a great car!!!! And stayed later for me so I could pick it up earlier. Thanks so much:) later for me so I could pick it up earlier. Thanks so much:) More
Other Employees Tagged: David Souza
November 07, 2020
Great service. Grate attention to detail. Florian helped me with everything starting with selection and then with fixing minor problem. Thanks a lot for helping me with my car purchase. me with everything starting with selection and then with fixing minor problem. Thanks a lot for helping me with my car purchase. More
Other Employees Tagged: Fawad Rezayee

