Detrik Blue | Page 2

Always so considerate of my time! Always a pleasure to do business with you. Always timely and I do not struggle with scheduling. Always a pleasure to do business with you. Always timely and I do not struggle with scheduling. More

by lxflado Verified Customer Verified Customer

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Courteous, timely service visit They were knowledgeable about the questions I had . Work and inspection was done to my satisfaction . about the questions I had . Work and inspection was done to my satisfaction . More

by sunladym Verified Customer Verified Customer

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Good service and helpful Installed the ordered part and all is well. Why why why! all is well. Why why why! More

by HARMAN.DON Verified Customer Verified Customer

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Detrik is very kind man and got my car in and done in a timely matter. I will be going back. Great customer service timely matter. I will be going back. Great customer service More

by rylee.lambert Verified Customer Verified Customer

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Always professional We have been customers for over ten years and have never been disappointed years and have never been disappointed More

by DAVID.W.MASON Verified Customer Verified Customer

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We are always greeted and treated with professionalism We know we can trust their advice and expertise. know we can trust their advice and expertise. More

by DAVID.W.MASON Verified Customer Verified Customer

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Friendly and clean. Was not bugged to buy something while there for service. The dealership was friendly, clean, and helpful. Was not bugged to buy something while there Was not bugged to buy something while there for service. The dealership was friendly, clean, and helpful. Was not bugged to buy something while there for service. More

by roninnanaki Verified Customer Verified Customer

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Service department is lacking big time. Hugely unhappy with this particular location in Vancouver. No call backs and horrible customer service at this location. I had a service appointment Hugely unhappy with this particular location in Vancouver. No call backs and horrible customer service at this location. I had a service appointment today that I had scheduled 3 weeks ago. I had received a mailer from the Hillsboro location and I tried calling the Vancouver location at 7 this morning. I was trying to see if they would honor this coupon from the different location for some money off of the oil change. I left 2 message and the service department, hoping to get a call back. I called three other times to get no answer as well and only got the voicemail option. In the meantime I called again and a lady had intercepted the call, I'm not sure if it was a overflow person or not but she never gave her name. She said that they most likely would not honor the coupon from another Mazda location but she transferred me over to a Jessica to verify. During the transfer my call conveniently got disconnected. I called back and she transferred me to Jessica's voicemail and I left a message for her to call me back to see if this coupon could be honored. When I didn't get a call back from her I called again and the same lady got on the phone and transferred me to McKayla's voicemail where again, I left a message. So three different places I had left messages with no call back whatsoever. Why even bother having a voicemail system if you aren't going to follow through on messages that people leave. I would rather be told specifically that the coupon is not being honored to wondering if it would be honored or. I ended up canceling the appointment due to the lack of communication at the Vancouver location. We are going to go to the location that was on the mailer now. I would rather drive 30 miles and be appreciated for my patronage. This location I would never recommend to anyone. More

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Detrik was very helpful in helping us to decide what to do with this Mazda. My experience was as good as it could get under the circumstances. do with this Mazda. My experience was as good as it could get under the circumstances. More

by fleet3 Verified Customer Verified Customer

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It was great. Desk service staff is always very helpful I appreciate that They communicated often and clearly. Desk service staff is always very helpful I appreciate that They communicated often and clearly. More

by jnlarison Verified Customer Verified Customer

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