Devon Richardson | Page 3

Devon is the standard by which all customer service reps should be held to. His compassion for customers and knowledge are first class! I appreciate the way he simplifies mechanic jargon so a laywoman like should be held to. His compassion for customers and knowledge are first class! I appreciate the way he simplifies mechanic jargon so a laywoman like me can understand. He’s simply the BEST!!! I will continue to make the trip from Nashville for all of my services needs! More

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Always has the best customer service. I wouldnt want to deal with anyone but Devon. I have been dealing with Devon since he was in sales. deal with anyone but Devon. I have been dealing with Devon since he was in sales. More

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Devon has been an amazing help since day 1 , he goes above and beyond making sure everything is well taken care of! His friendly attitude and GREAT customer service skills is what brought me and my fami above and beyond making sure everything is well taken care of! His friendly attitude and GREAT customer service skills is what brought me and my family back! Thank you❤️ More

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Devon was wonderful. He answered all my questions and was friendly, helpful and very efficient. Saturday servic is a must because we work during the week. Devon made it very easy and we appreciate that! friendly, helpful and very efficient. Saturday servic is a must because we work during the week. Devon made it very easy and we appreciate that! More

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Devon was fantastic. Clear communicator, told me exactly what to expect from my service, and even washed my car! I will definitely return for future service. what to expect from my service, and even washed my car! I will definitely return for future service. More

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Devon is honest, understanding, and efficient. He makes sure I am very well taken care of and gets my car serviced in a timely manner. I would highly recommend him!! sure I am very well taken care of and gets my car serviced in a timely manner. I would highly recommend him!! More

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This review isn't a direct reflection on Mr. Mashburn but a negative review of the service department overall. I previously owned a 2014 Nissan Pathfinder Hybrid. During our vacation over the 4th of July t a negative review of the service department overall. I previously owned a 2014 Nissan Pathfinder Hybrid. During our vacation over the 4th of July the hybrid battery failed, causing the ABS system to fail as well. We brought the vehicle into the service department because the hybrid battery was still covered under warranty. We were told that the ABS actuator had to be replaced but I questioned that finding because it is powered by the hybrid battery. We attempted to trade the Pathfinder in for a new SUV and had some obstacles in the beginning stages of the purchase so I reluctantly authorized the work to be done. After finding out we would be able to trade the vehicle in we found out from others employed by Landers McLarty Nissan that the hybrid batter was truly defective and they also claimed that the brakes were going bad and that it needed new tires. Yes, the hybrid battery had failed, as I originally told my service advisor who didn't seem to care, but the tires on the vehicle are less than a year old, and the brakes are all new. In the end we were stuck with a 2200 dollar repair bill that should've never happened in my honest opinion. Instead of using a diagnostic checker (which they charge over 100 dollars for) I troubleshot the problem on my own using schematics and my maintainer experience. The dealership paid half of this shop bill in order to close the deal on the new SUV purchase but I honestly feel I shouldn't have to pay the other half as I feel we were duped into having to replace the ABS actuator, which was confirmed by internal Landers McLarty Nissan employees when we purchased the new vehicle. We will pay our half of the bill as promised, but I feel that if you have a legitimate issue with your vehicle and think it may be covered under warranty that you bring it to a different mechanic for a second opinion before committing to their sales tactics in the service dept. I've left a very positive review for the sales team I worked with as they were phenomenal, but I strenuously believe you should seek service elsewhere. More

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Best Car buying experience ever!!! Recently purchased a used Truck from Landers Nissan. While I was there, we also traded my wife's car in on a New Nissan Rouge. My salesman, Deon Joh Recently purchased a used Truck from Landers Nissan. While I was there, we also traded my wife's car in on a New Nissan Rouge. My salesman, Deon Johnson was by far the best sales person I have ever had the opportunity to work with. He was very understanding and listened to our needs. This happened during the purchase of my used truck. He did not pressure us at all on the trade in of her car, simply listened to our needs and concerns. We worked with Sylvester Redix on the finance portion of the transaction. He was also great and very helpful on the purchase. Deon asked if we were ok with another sales person going over our new Rouge with us and we were fine with that. At this point we met Devon Richardson. He went over the features of the vehicle and did an outstanding job explaining it to us. Very knowledgeable with Nissan's products! These guys knocked it out of the park with exceptional service! I will recommend them as well as Landers Nissan in the future!!! More

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Thank you to Dear Devon Richardson. I was looking for a brand new Nissan in Landers MacLarty Nissan of Huntsville last week. I met a young sales gentleman which he was excited to help me I was looking for a brand new Nissan in Landers MacLarty Nissan of Huntsville last week. I met a young sales gentleman which he was excited to help me to find my particular option. His name is Devon Richardson.He very quick find out what I need and showed it to me exactly my favorite Nissan. I really appreciated of him for his professional job and helping me very kind . I think in his age,he is excellent about his classy manner and great customer service!!!! I just say: keep going *great young man* and good luck boy!!!!! Maryam More

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Great Experience. A++++++ DJ did a great job meeting our needs and directing us to what we wanted and needed. Great Finance and Support team as well. Highly recommend. DJ did a great job meeting our needs and directing us to what we wanted and needed. Great Finance and Support team as well. Highly recommend. More

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