Dewayne Dickens | Page 5

I'm a repeat customer and I received great customer service as usual! Donna and Caroline went above and beyond to find me the exact truck I was looking for after the first one fell through at a differe service as usual! Donna and Caroline went above and beyond to find me the exact truck I was looking for after the first one fell through at a different location. More

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This dealership was excellent. I researched the vehicle I wanted but didn't realize it was at a different location 2 hours away. I came in and got the finance started, Caroline went up the next morning and p wanted but didn't realize it was at a different location 2 hours away. I came in and got the finance started, Caroline went up the next morning and picked up the vehicle and had it ready for me that afternoon. Her service was above and beyond what I have ever received from any other dealership. I had questions after the purchase and she was quick to respond and very attentive to my needs. If I could rate more than 5 stars believe me I would. More

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The buying experience at Fitzgerald's is second to none. During the whole process I knew that they were focused on customer satisfaction. Donna was very helpful and genuinely involved through the entire pur During the whole process I knew that they were focused on customer satisfaction. Donna was very helpful and genuinely involved through the entire purchase. Dewayne in the finance dept. was great. He's informative and accommodating. Bill made sure that I was happy with the purchase prior to leaving the dealership. Go out and get yah a JEEP, BEEP BEEP !!!!! More

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Very professional, not pushy at all did not try to oversell anything. Very smooth process. GM Very helpful getting the best rate an fiance manager very streamline process. oversell anything. Very smooth process. GM Very helpful getting the best rate an fiance manager very streamline process. More

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Keyvan did a great job in making sure that I got everything I needed and that I was well within my financial range! Fitzgerald did a great job overall. everything I needed and that I was well within my financial range! Fitzgerald did a great job overall. More

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2020 RAM 1500 Herb Hardy was an excellent salesman. Courteous and very helpful. First time I have ever NOT negotiated for a better price, He made me feel very co Herb Hardy was an excellent salesman. Courteous and very helpful. First time I have ever NOT negotiated for a better price, He made me feel very comfortable More

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If you need a vehicle, please, please, please go see Donna, she will treat you like family and you will not be disappointed with your purchase! Donna, she will treat you like family and you will not be disappointed with your purchase! More

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Donna did an excellent job helping me find the vehicle I wanted and making sure l was comfortable with the process. She provided excellent customer service with no pressure or hassle. Donna sought out the v wanted and making sure l was comfortable with the process. She provided excellent customer service with no pressure or hassle. Donna sought out the vehicle I was looking for and went out of her way to ensure l was able to secure it. L felt confident l could trust her and that l was getting the best price. The other staff were also very helpful and the process was seamless and enjoyable. More

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Should be rated 10 stars. From the moment we entered Fitzgeral Auto Mall in Lexington Park, I felt like our needs were a top priority. The entire team coordinated to help ensu From the moment we entered Fitzgeral Auto Mall in Lexington Park, I felt like our needs were a top priority. The entire team coordinated to help ensure we got exactly what we were looking for quickly, but I wanted to mention Donna Allen specifically, as she did a terrific job. Not only was she able to find the exact feature package we were looking for in our make/model but she was able to speak in detail about how to use the features and gave us demonstrations on how to use them all as well. Beyond that, the friendliness of Donna, as well as the whole team, made the experience enjoyable from start to finish. I simply can't say enough good things about this dealership! More

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Outstanding Sales and Service Team! I really appreciate all the hard work Donna did to find my new Ram 1500! She went above and beyond including going all the way to Baltimore to bring I really appreciate all the hard work Donna did to find my new Ram 1500! She went above and beyond including going all the way to Baltimore to bring my truck down to the dealership. She was very nice to work with and I really enjoyed the whole process. I also enjoyed working with Dewayne in finance. The whole process went smoothly. Thanks you very much! Top notch treatment all the way! More

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