Dewis Avila
Dewis Avila at Hyundai of North Miami
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Dewis Avila

Service Advisor

Hyundai of North Miami

21400 NW 2nd Avenue
Miami Gardens, FL 33169

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3.4
10 Reviews
3.4

10 Reviews

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10 Reviews of Dewis Avila

April 20, 2024

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Employee Rating

Dominique was very helpful. However, the others wouldn't answer calls or text message many times More

by ama23us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 22, 2024

Hyundai of North Miami responded

We appreciate you taking the time to share your experience with us. It's great to hear that Dominique provided helpful assistance during your visit. However, we regret any inconvenience you experienced due to difficulties in reaching other team members via calls or text messages. We are committed to providing you excellent service, and we look forward to serving you better in the future. If you have any further concerns or require assistance, please feel free to reach out to me directly. Thank you. Bret Macy Platform Manager bmacy@audicoralsprings.com

April 19, 2024

Dealership Rating
Employee Rating

They charged me almost $300 to check my engine issue on my new sonata and they told me there was nothing wrong with my vehicle that i needed to get a 300-$900 maintenance that that may be the issue. I took More

by juan20_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 22, 2024

Hyundai of North Miami responded

Hello Juan, Thank you for bringing these matters to our attention. We regret to hear about the issues you encountered during your recent service visit. Our goal is always to provide thorough and accurate diagnostics to ensure the safety and reliability of our customers' vehicles. Improving our processes and ensuring that our customers receive the highest level of service is a top priority. I invite you to contact me directly so that we may work together to resolve this matter as soon as possible. Henry Cabrales Service Manager henrycabrales@lithia.com

April 19, 2024

Dealership Rating
Employee Rating

I was in the service department, Dewis Avila help me out and gave the best experience also recommend to trade in and went to the sales and met Eunice Munoz great sales person help with everything I need it More

by hayder c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eunice Munoz

Apr 19, 2024

Hyundai of North Miami responded

We're so glad to know that Dewis and Eunice provided you with an excellent experience at Hyundai of North Miami, Hayder. It's great to see our team could assist in introducing you to the electric world. Enjoy riding around in style in your new electric vehicle! See you next time.

April 12, 2024

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Employee Rating

Excelente atención por parte de Guillermo su manager y la financista que me ayudaron a encontrar el auto perfecto More

by frometayariel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Hyundai of North Miami responded

Ariel, gracias por compartir tu experiencia positiva con Guillermo y nuestro equipo en Hyundai of North Miami. ¡Nos alegra saber que encontraste el auto perfecto! ¡Háganos saber si podemos ser de ayuda en el futuro!

April 08, 2024

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Employee Rating

I love it Sooo much . And I’m soo happy to take it home with me . More

by OSVANICORRALES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Hyundai of North Miami responded

Congrats on the new car, Osvani! We're thrilled to know you're excited about your new ride. Thank you for choosing Hyundai of North Miami for your automotive needs! We'll be here if you need assistance with anything else down the road!

April 07, 2024

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Employee Rating

Heading for Greatness with Greg Major at the Wheel! Let me tell you, if you're looking for a car salesman who goes the extra mile (or ten!), then look no further than Greg Major. My recent car buyin More

by ChrisG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Major , Frances Cadet

Apr 08, 2024

Hyundai of North Miami responded

ChrisG, it's fantastic to know that Greg made your car-buying experience at Lehman Hyundai a memorable one. We're glad you found the perfect fit and had an A+ journey with us! Thanks for recommending our team! Travel safe and come see us again whenever we can next be of service.

January 01, 2024

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Employee Rating

Dewis Avila gets 5 stars for getting the service done timely. Extremely helpful , caring, and fantastic customer service. An asset to the service team. More

by TARVIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Hyundai of North Miami responded

We're delighted to know that Dewis provided you with timely and fantastic service at Lehman Hyundai, Tarvin. Thanks for your review! Let us know if we can be of assistance in the future!

September 23, 2023

Dealership Rating
Employee Rating

Super helpful and great customer service. Defenetly Made my trip worth it. Super professional and great job from the employee More

by FZALDIVARO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Hyundai of North Miami responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehman Hyundai!

August 30, 2023

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Employee Rating

My vehicle was towed to Lehman Hyundai on 8/16/2023. Dewis Avila was the gentlemen who took my keys and a form he had me to complete about my vehicle and what the problem was. He said it would be ~ 2 w More

by Michelle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Palmer

June 16, 2023

Dealership Rating
Employee Rating

The service department and management team are terrible. Doesn’t value customer experience and management is afraid to talk to customers. My wife SUV has been in service department for nearly two months a More

by Norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Neela Ahmadzai, Michael Bacallo, Donald Cameron, Javon Hamilton, Michael Santallana, Alan Walker, Michael service manager

Jun 16, 2023

Hyundai of North Miami responded

“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.” Neelaahmadzai@lithia.com Customer relations manager

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