Diana Perez
Not only are you excellent as a service
advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience.
Please give Diana a raise it’s well deserved.
advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience.
Please give Diana a raise it’s well deserved.
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by vwilliams92866
Service Price Transparency
May 29, 2025 -
Audi Ontario responded
Thank you for leaving Diana this positive review! We are so glad that she provided you with 5-star service and she will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that Diana and the team may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Atencion para explicar.
como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias.
como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias.
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by Francisco Flores
Service Price Transparency
May 27, 2025 -
Audi Ontario responded
Francisco,
Brindar un servicio excepcional es muy importante para nosotros y nos alegra que los esfuerzos de nuestro equipo hayan cumplido con su satisfacción. Estamos encantados de saber que fueron atentos, explicaron el proceso de reparación y le brindaron un trato de primera. Si alguna vez tiene alguna pregunta o inquietud, no dude en llamarnos.
Asegúrese de seguirnos en Facebook e Instagram para conocer ofertas especiales y actualizaciones.
Saludos,
Emil Iltchi- Gerente General
I’m rating Diana Perez of the Service Dept with a 5 star
rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle.
rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle.
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by Stacykay909
Service Price Transparency
May 19, 2025 -
Audi Ontario responded
Stacy,
We appreciate you for leaving Diana this spectacular review! We are delighted to know that she was professional, on time and communicated well with you regarding your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Took my vehicle in for a recall .
And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon a
And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon as it was finished. When I picked it up It was washed and vacuumed.
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by L_jimen
Service Price Transparency
May 12, 2025 -
Audi Ontario responded
We are grateful for you leaving us this wonderful review! We are pleased to know that our team texted you as soon as your vehicle was finished and washed/vacuumed your vehicle before you picked it up. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Very profesional the customer serves is always great and
they always help clients in anything they need thank you so much
they always help clients in anything they need thank you so much
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by albabernal33
Service Price Transparency
Apr 28, 2025 -
Audi Ontario responded
We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional, great and helped you with everything you needed. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Has some of the best service advisors in the industry!
!! Customer service is #1! Dianna Perez always goes above and beyond to ensure the issue is resolved with minimal downtime.
!! Customer service is #1! Dianna Perez always goes above and beyond to ensure the issue is resolved with minimal downtime.
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by Louiscalderon0
Service Price Transparency
Apr 21, 2025 -
Audi Ontario responded
Louis,
Thank you for leaving Diana this positive review! We are happy to know that she always goes above and beyond for you. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
If it wasn’t for Alex Wong I’m not sure we would keep
going back to the Audi dealership in Ont, he’s an outstanding clerk who goes above and beyond for the customer.
going back to the Audi dealership in Ont, he’s an outstanding clerk who goes above and beyond for the customer.
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by jtriumph74
Service Price Transparency
Apr 15, 2025 -
Audi Ontario responded
We are grateful for you leaving Alex this flawless review! We are pleased to know that he is outstanding and went above and beyond for you. We hope to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana Perez always goes above and beyond to ensure I
receive the best customer service. I brought my vehicle in to replace the windshield, she scheduled me a loaner, offered me a discount, and even tex
receive the best customer service. I brought my vehicle in to replace the windshield, she scheduled me a loaner, offered me a discount, and even texted me on her vacation day to advise everything was going smooth and the car would be ready by Saturday! Wouldn’t go anywhere else!!
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by Louiscalderon0
Service Price Transparency
Mar 26, 2025 -
Audi Ontario responded
Louis,
Providing impeccable service is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction! We are thrilled to know that she always goes above and beyond for you and texted you advising everything was going smooth. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana Perez is an excellent service advisor.
She explains repairs recommended clearly and helps in decision process.
She explains repairs recommended clearly and helps in decision process.
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by Evan
Mar 17, 2025 -
Audi Ontario responded
Evan,
We are grateful for you leaving Diana this wonderful review! We are pleased to know that she is excellent and explains repairs recommended clearly. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Dani Paiz was away for a couple of days and Diana Perez
stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to
stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to do business with!
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by terri
Service Price Transparency
Mar 13, 2025 -
Audi Ontario responded
Terri,
Providing exemplary service is so important to us here at Audi Ontario and we are glad that Dani and Diana's efforts met your satisfaction! We are thrilled to know that they are the best, so helpful, knowledgeable and a pleasure to do business with. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
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