Always a pleasure working with Diana Perez.
She is very knowledgeable and keeps me informed throughout the entire service for my Audi q8
She is very knowledgeable and keeps me informed throughout the entire service for my Audi q8
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by Lig863
Service Price Transparency
Jun 18, 2025 -
Audi Ontario responded
We appreciate your kind review and we are happy to hear that Diana was both helpful and informative. It is our pleasure to serve you and your Audi's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
The service was very good.
Dani Paiz was the service tech who has taken care of me for my last two visits. She is awesome in all aspects, knowledgable, communicative, respons
Dani Paiz was the service tech who has taken care of me for my last two visits. She is awesome in all aspects, knowledgable, communicative, responsible, respectful, pleaseant and polite. I really liked the texting feature she has available. I also liked the connection to the online app to see the multi-point inspection findings of other recommended services. It even shows you a video of the issues. You can approve or deny the other services directly through the app. Then you get a prompt text of when your vehicle is ready to go. I will definetily continue to schedule my future vehicle services with Dani Paiz. Thank you.
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by Javier
Service Price Transparency
Jun 18, 2025 -
Audi Ontario responded
Javier,
Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that Dani provided you with nothing less. We hope to see you again the next time you are in need of automotive service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Thank you Diana for always keeping me informed on the
status on my vehicle. What was done and replaced to fix my issues.
status on my vehicle. What was done and replaced to fix my issues.
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by RALPHMPEREZ
Service Price Transparency
Jun 18, 2025 -
Audi Ontario responded
Ralph,
Thank you for sharing your positive experience with us. We are glad that Diana took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
I had an outstanding experience with Diana at Audi
Ontario. Friendly, professional and knowledgeable. I highly recommend working with her if you’re looking for exceptional service and peace of mind.
Ontario. Friendly, professional and knowledgeable. I highly recommend working with her if you’re looking for exceptional service and peace of mind.
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by Flores.ramon87
Service Price Transparency
Jun 02, 2025 -
Audi Ontario responded
Flores,
Providing an outstanding experience is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction and recommendation! We are thrilled to know that she was friendly, professional and knowledgeable. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana Perez
Not only are you excellent as a service
advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience.
Please give Diana a raise it’s well deserved.
advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience.
Please give Diana a raise it’s well deserved.
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by vwilliams92866
Service Price Transparency
May 29, 2025 -
Audi Ontario responded
Thank you for leaving Diana this positive review! We are so glad that she provided you with 5-star service and she will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that Diana and the team may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Atencion para explicar.
como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias.
como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias.
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by Francisco Flores
Service Price Transparency
May 27, 2025 -
Audi Ontario responded
Francisco,
Brindar un servicio excepcional es muy importante para nosotros y nos alegra que los esfuerzos de nuestro equipo hayan cumplido con su satisfacción. Estamos encantados de saber que fueron atentos, explicaron el proceso de reparación y le brindaron un trato de primera. Si alguna vez tiene alguna pregunta o inquietud, no dude en llamarnos.
Asegúrese de seguirnos en Facebook e Instagram para conocer ofertas especiales y actualizaciones.
Saludos,
Emil Iltchi- Gerente General
I’m rating Diana Perez of the Service Dept with a 5 star
rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle.
rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle.
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by Stacykay909
Service Price Transparency
May 19, 2025 -
Audi Ontario responded
Stacy,
We appreciate you for leaving Diana this spectacular review! We are delighted to know that she was professional, on time and communicated well with you regarding your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Took my vehicle in for a recall .
And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon a
And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon as it was finished. When I picked it up It was washed and vacuumed.
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by L_jimen
Service Price Transparency
May 12, 2025 -
Audi Ontario responded
We are grateful for you leaving us this wonderful review! We are pleased to know that our team texted you as soon as your vehicle was finished and washed/vacuumed your vehicle before you picked it up. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Very profesional the customer serves is always great and
they always help clients in anything they need thank you so much
they always help clients in anything they need thank you so much
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by albabernal33
Service Price Transparency
Apr 28, 2025 -
Audi Ontario responded
We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional, great and helped you with everything you needed. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Has some of the best service advisors in the industry!
!! Customer service is #1! Dianna Perez always goes above and beyond to ensure the issue is resolved with minimal downtime.
!! Customer service is #1! Dianna Perez always goes above and beyond to ensure the issue is resolved with minimal downtime.
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by Louiscalderon0
Service Price Transparency
Apr 21, 2025 -
Audi Ontario responded
Louis,
Thank you for leaving Diana this positive review! We are happy to know that she always goes above and beyond for you. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
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