My service advisor, Diana Perez, was excellent!
This is the second or third time I've been assigned to her, and once again, she did not disappoint. She is professional, knowledgeable, and very re
This is the second or third time I've been assigned to her, and once again, she did not disappoint. She is professional, knowledgeable, and very responsive. I am a big proponent of good customer service, and the service department is a huge factor in my car buying experience. Diana has delivered each and every time. Wish I could give her more than five stars.
More
by LA0157
Service Price Transparency
Jan 28, 2026 -
Audi Ontario responded
Thank you for leaving Diana this wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that she consistently takes exceptional care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
Diana Perez is our service writer.
She is friendly and professional. Works quick to get answers. She is great!!
She is friendly and professional. Works quick to get answers. She is great!!
More
by Kay Peek
Service Price Transparency
Jan 13, 2026 -
Audi Ontario responded
Thank you for your 5-star rating! We are delighted that Diana was kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
Diana was absolutely lovely to work with.
She is very knowledgeable and courteous. She helped me out with getting a part delivered and installed prior to a long upcoming trip. Would highly re
She is very knowledgeable and courteous. She helped me out with getting a part delivered and installed prior to a long upcoming trip. Would highly recommend her as well as any one in the service department; I've not had a bad experience with any of the service advisers.
More
by terri
Service Price Transparency
Dec 10, 2025 -
Audi Ontario responded
Terri, thank you for your positive review! We are so glad that Diana took great care of you and ensured your experience with us was 5-stars. She will be honored to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
Service advisor Diana Perez kept me updated and she went
above and beyond to make sure I got my car fixed asap.
above and beyond to make sure I got my car fixed asap.
More
by Pmunoz
Service Price Transparency
Dec 05, 2025 -
Audi Ontario responded
Thank you for sharing your positive experience with us. We are glad that Diana took great care of you and kept you well informed throughout your service visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
This is my 2nd Audi Q5 and I always have it serviced at
Audi of Ontario. This time I was just in for an oil change and Diana Perez was so kind and helped me to get checked in quickly and I mentioned that I
Audi of Ontario. This time I was just in for an oil change and Diana Perez was so kind and helped me to get checked in quickly and I mentioned that I had a meeting at 10am and she made it so I was out of there in plenty of time to make my meeting. Always a pleasure taking it to Audi of Ontario.
More
by shoogeveen
Service Price Transparency
Nov 19, 2025 -
Audi Ontario responded
Thank you for your excellent review! We are honored that you have continuously confided in us with your Audi needs, and we are so glad that Diana provided you with quality and efficient service during your most recent visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
I purchased a beautiful used Audi from Olivia.
She was extremely patient and helpful. Never felt pressured and pleased with the vehicle. Took my car I to service and Diana was very helpful. Kep
She was extremely patient and helpful. Never felt pressured and pleased with the vehicle. Took my car I to service and Diana was very helpful. Kept me I formed on a part ordered and the vehicle being completed. Definitely recommend
More
by TTmomoftwo
Nov 07, 2025 -
Audi Ontario responded
Thank you for your excellent review! We are so glad that Olivia and Diana provided you with the A+ service that you deserve. Your kind recommendation means so much to us and we hope you continue to choose us for all of your Audi needs.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
Diana Perez
The advisor did a great job attending me.
She did best to get the job done.
She did best to get the job done.
More
by imgomez777
Service Price Transparency
Oct 27, 2025 -
Audi Ontario responded
Thank you for your positive review! We are happy to hear that Diana provided you with 5-star service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
Thank you, DIANA PEREZ, you were very helpful with my
E-TRON. She made sure to explain the question I had in a positive answer to the Point.
Diana, Thank you again, for the Fast Time out.
E-TRON. She made sure to explain the question I had in a positive answer to the Point.
Diana, Thank you again, for the Fast Time out.
More
by Gerry
Service Price Transparency
Oct 23, 2025 -
Audi Ontario responded
Gerry,
Thank you for your wonderful review! We are so glad that Diana was helpful and informative during your Audi e-tron's service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
Audi Ontario Service Department always provides
exceptional service. Diana Perez was very helpful and friendly. She made sure to explain everything that was being done to my vehicle and answered an
exceptional service. Diana Perez was very helpful and friendly. She made sure to explain everything that was being done to my vehicle and answered any question I had. She also provided me with a ride after dropping off my vehicle
More
by ncastillo23
Service Price Transparency
Oct 21, 2025 -
Audi Ontario responded
Thank you for sharing your positive experience with us. We are so glad that Diana was both kind and informative during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager
Thank you Diana Perez for really taking care of me with
all my vehicle repairs. I had a great experience with you at Audi Ontario and plan to continue taking my car for service there. Diana focused in taki
all my vehicle repairs. I had a great experience with you at Audi Ontario and plan to continue taking my car for service there. Diana focused in taking care of my questions and concerns. I appreciate all your attentive care Diana. Thank you for everything!
More
by esmeralda15
Service Price Transparency
Oct 21, 2025 -
Audi Ontario responded
Thank you for sharing the positive experience you had with Diana. Your safety and satisfaction are our utmost priorities, and we are so glad that she took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Lizandro Cornejo - General Manager