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Diana Perez
Diana Perez at Audi Ontario

Diana Perez | Page 8

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

5.0
153 Reviews
5.0

153 Reviews

Write a Review

153 Reviews of Diana Perez

December 23, 2023

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Employee Rating

Service is excellent, Dianna Perez is the best. I take all my cars to get service here. More

by Jay Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2023

Audi Ontario responded

Jay, We are grateful for you leaving Diana this flawless review! We are thrilled to hear that Diana took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she is the best. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 22, 2023

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Employee Rating

I alway bring my Audi q8 and wife’s Q5 to Walters Audi Ontario! My service specialist Diana Perez is always going above and beyond to ensure we are completely satisfied and communicated everything timely! More

by Louiscalderon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2023

Audi Ontario responded

Louis, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she communicated everything with you in a timely manner. We appreciate your continued business with us here. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 16, 2023

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Employee Rating

Excellent. Friendly. Efficient and helpful. Very courteous. And even helped me reset my audio inputs that my kids and messed up. More

by oasiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Audi Ontario responded

Oasiegel, We are grateful for you leaving us this wonderful review! We are glad to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly, helpful and very courteous. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 14, 2023

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Employee Rating

Fast and easy! Thank you Diana for helping us and making us feel like family More

by Daniels88.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Ashraf

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Dec 15, 2023

Audi Ontario responded

Thank you so much for leaving Diana this terrific review! We are glad to hear that Diana took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that she made your service visit here at Audi Ontario easy. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 14, 2023

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Employee Rating

Excellent team! Communication, in particular, was fast and easy. All matters of service were handled timely and carefully. I’m reassured with my decision to own an A More

by Morgangingerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Perez

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Dec 14, 2023

Audi Ontario responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were excellent at communicating with you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 19, 2023

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I appreciate all the care and attention to customer service. Would recommend highly to anyone. More

by Nikhil Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Audi Ontario responded

Nikhil, Thank you so much for leaving us this positive review and recommendation! We are glad to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are happy to know that they cared about you and paid attention to you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 19, 2023

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Employee Rating

I made an appointment for an oil change as part of the annual service. As soon as I walked in, Diana Perez welcomed me in and took care of me and helped explain all details of the scheduled service. She w More

by baselalkejek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2023

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she was very professional and helped explain all the details of your scheduled service. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 06, 2023

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Employee Rating

Very helpful, great customer service. 10/10. They listen to my needs and they helped me with my dream car More

by abriannawanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

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Nov 07, 2023

Audi Ontario responded

We greatly appreciate you for leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service that you so much deserve. We are delighted to know that they listened to your needs and helped get you into your dream car. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 19, 2023

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Employee Rating

Diana is wonderful as a service rep. I always appreciate how she takes the time to contact me and keep me updated on work being performed. More

by Freddy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Audi Ontario responded

Freddy, We greatly appreciate you for leaving Diana this amazing review! We are happy to hear that she took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you updated on your vehicle while it was being serviced here at Audi Ontario. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 12, 2023

Dealership Rating
Employee Rating

My service advisor Diana Perez was very professional and efficient. She has a great attitude and was listened to my needs. More

by Samson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 12, 2023

Audi Ontario responded

Samson, Thank you very much for sharing the positive experience you had here at Audi Ontario with Diana! We are delighted to hear that Diana took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to hear that she had a great attitude and listened to all of your needs. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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