Diana Trujillo

Nothing special. Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the purchase process (no lunch). Another 3 hours to complete the financial process and take delivery. Would not negotiate on purchase price. Tried several times to "upsell" us on such things as $900 paint coating, $1,500 extended warranty, etc. Vehicle was detailed and fueled up when whole process was done. Received a quick & simple overview of the vehicle operations. Overall, while salesman was kind and considerate, other staff really could do much better at customer service. Sitting in a showroom 5 hours, then another 3 hours was seriously frustrating. Why was that necessary ? More

by ENDURANCE74 Verified Customer Verified Customer

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The staff is very friendly and has knowledge and affection 🫶 for Toyota customers.Thank you affection 🫶 for Toyota customers.Thank you More

by MARI22LUNA Verified Customer Verified Customer

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1st time taking my wife’s Lexus here. . My new location from now on. Thank you. . My new location from now on. Thank you. More

by paul6666aw Verified Customer Verified Customer

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It was and Amazing experience. I will be coming to Diana for all my future cars. I will be coming to Diana for all my future cars. More

by marika.n.foermer Verified Customer Verified Customer

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Good personal service to explain thr process to me. The device member answered the questions regarding my car. The device member answered the questions regarding my car. More

by Jameelah_hunter Verified Customer Verified Customer

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Diana was fantastic with her customer service. She communicated very thoroughly and made sure I had everything I needed. She communicated very thoroughly and made sure I had everything I needed. More

by phan.meuy Verified Customer Verified Customer

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One of the worst services, they don't explain things well, it takes too long for everything, terrible service well, it takes too long for everything, terrible service More

by mamotlakuachin Verified Customer Verified Customer

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I had came to this dealer about 3 years ago and was so happy to return and find Diana again! Me and our family are super happy with our 2024 grand highland! Thank you so much Diana you are amazing! happy to return and find Diana again! Me and our family are super happy with our 2024 grand highland! Thank you so much Diana you are amazing! More

by jazminsnava87 Verified Customer Verified Customer

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I’m so Satisfied w/the service , and the staff who intertain me is so Nice in dealing client . intertain me is so Nice in dealing client . More

by OCAYQUIRINO2015 Verified Customer Verified Customer

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Diana was amazing helping us she was very kind and attentive all the time thanks to her I got my new Camry attentive all the time thanks to her I got my new Camry More

by BERTYYANEZ52 Verified Customer Verified Customer

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