Diane Gebhard
Diane Gebhard at Secor Volvo Cars

Diane Gebhard | Page 12

Sales & Leasing Consultant

Secor Volvo Cars

575 Broad Street
New London, CT 06320

Contact Me
4.9
149 Reviews

Diane has been in the automotive industry since 1993 only selling Volvos first in California and then in then in New London with Secor Volvo for over 20 years. Diane enjoys the interaction with her customers whom she considers her friends. In her spare time, Diane enjoys attending her twin sons' baseball games and hanging out with her daughter, a junior in college. Stop by Secor Volvo or Secor Mitsubishi to meet Diane!

Dealership Experience

29 yrs, 6 mos

Industry Experience

33 yrs, 5 mos

Languages Spoken

English English

4.9

149 Reviews

Write a Review

149 Reviews of Diane Gebhard

May 29, 2019

Dealership Rating
Employee Rating

my experience was for a purchase and processing : My experience with Diane was perfect as she understood my needs and wants to own my trade in. Hahah Tony was great as he could do two things at onc More

by JAMESALANWEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

Secor Volvo Cars responded

Thank you for this excellent review for Secor Volvo in New London. We are pleased that our salesperson Diane created a perfect experience for you and that you love your car. Secor Volvo strives to provide 5 star customer experiences and we are pleased we accomplished that with you. We hope you will return to see us soon and join us when we choose a date for the celebration of our newly renovated Volvo showroom and service area! Respectfully, Julia Secor

May 15, 2019

Dealership Rating

XC90 2017 Good overall service. I was surprised that they could not address the issue with my driver side passenger door during this visit. The reason I’m surp More

by HGD98
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2019

Secor Volvo Cars responded

Thank you for your response.Sorry to learn of your door concern,please give me a call so I can help.Thanks, Eric Weiss Service/Parts Director Secor Volvo Cars 860-442-3232 x103

May 13, 2019

Dealership Rating
Employee Rating

Great Experience While browsing some vehicles on line, I came across an interesting one at Secor and called to make an appointment to see it. I was met by Diane who q More

by BILL@ROSSERPHOTOGRAPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Dupont, Frank Foley, Anthony Gonci

May 13, 2019

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo in New London. We strive to make every event a 5 star customer service experience, and it looks like we achieved that with you! We look for that balance between information and helpful guidance so that our customers have what they need to make important decisions. I will pass along your positive comments to Diane, Anthony, Rob, Frank and the rest of the Secor team. Thanks for taking the time to write about what you most valued about your experience with us because our goal is to make this as easy and pleasant an experience for the customer as possible. We look forward to working with you again in the future. Respectfully, Julia Secor

May 13, 2019

Secor Volvo Cars responded

We anticipate having our Volvo remodeling celebration as soon as the last details are complete and hope you will attend!

May 13, 2019

Secor Volvo Cars responded

We anticipate having our Volvo remodeling celebration as soon as the last details are complete and hope you will attend!

May 07, 2019

Dealership Rating
Employee Rating

Prompt Secors service center got me right in when I called and was able to diagnose and fix my car’s problem. They were a pleasure to work with. More

by M_RUZZO
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

May 13, 2019

Secor Volvo Cars responded

Thank you for the excellent review of Secor Volvo Service in New London! We are gratified to know that we provided a 5 star experience for you on your last visit. I will be sure to pass along your positive comments to Diane, Nick and our entire team. Thanks for taking the time to describe your experience with us, and we look forward to working with you again in the future. We anticipate having our Volvo remodeling celebration as soon as the last details are complete and hope you will attend! Respectfully, Julia Secor

May 02, 2019

Dealership Rating
Employee Rating

Stress free experience This was by far the best experience I have ever had buying a car. My salesperson was very informative, attentive, friendly and personable. She has ove More

by CASTARTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Foley, Anthony Gonci

May 13, 2019

Secor Volvo Cars responded

Wow, thank you for this excellent review of Secor Volvo in New London. We strive to make every experience a 5 star event at Secor Volvo and it looks like we really hit that mark with you! We want to provide a balance between information and helpful guidance so thanks for recognizing our team's leadership in achieving our goals. I will pass along your positive comments to Diane, Anthony, Frank and the entire team. We anticipate having our Volvo remodeling celebration as soon as the last details are complete and hope you will attend! Respectfully, Julia Secor

April 21, 2019

Dealership Rating
Employee Rating

I love my volvo... Diane was very nice and easy to work with and a good listener. Plus help me what was good for me and great deal on my new Volvo s60 t5 awd. More

by FRANCESTCYR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Frank Foley, Anthony Gonci

Apr 23, 2019

Secor Volvo Cars responded

Thanks for taking the time to share your positive experience with Secor Volvo in New London! We are thrilled that you love your Volvo and that you had the 5 star experience we strive to provide. Thanks also for commenting on Diane's listening skills because that is how we appraise your needs and work to make this the best experience possible. I will communicate your positive review to Diane, Anthony, Frank and the rest of the Secor Volvo team. Please join us soon for the celebration of the opening of the newly remodeled Secor Volvo showroom and service areas to better serve our customers . Respectfully, Julia Secor

March 19, 2019

Dealership Rating
Employee Rating

Good experience Diane knows her product and made the buying experience easy and pleasant. Rob DuPont has all the paper work ready and the transaction was professional More

by Stevenmbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Dupont

Apr 03, 2019

Secor Volvo Cars responded

Thank you for this excellent review and for sharing your experience with Secor Auto Group, Diane and Rob. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your experience was professional yet friendly. We strive for both and the team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 13, 2019

Dealership Rating
Employee Rating

Happy Customer! I couldn’t have been more pleased with the customer service. Both Diane and Anthony went the extra mile to help us. They were friendly and helpful fro More

by DOVEYDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Foley, Anthony Gonci

Apr 05, 2019

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo, Diane, Frank and Anthony. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you loved our customer service. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 12, 2019

Dealership Rating
Employee Rating

Five Star Service Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comf More

by TRUDY.CARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Eric Weiss , Julie Mei, Nick Rose

Apr 05, 2019

Secor Volvo Cars responded

Wow, what an excellent review, thanks! Thank you so much for sharing your experience with Secor Auto Group, Diane, Steve, Julie, Nick and Eric. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that we anticipated and met your auto needs in a variety of ways. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

February 27, 2019

Dealership Rating
Employee Rating

Always fast and all the employees are so nice Called to get my car fixed and they got me in the next day, also gave me a loaner car. The warranty on a Volvo is incredible. When and if my car eve More

by SHELLEY533147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service department guy who answers the phone/great

Apr 05, 2019

Secor Volvo Cars responded

Thanks for the excellent recommendation! Thank you so much for sharing your experience with Secor Volvo in New London, CT and Diane Gebhard. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your Volvo, The team will be thrilled to hear your feedback! Respectfully, Julia Secor

...
12
...

Dealership Inventory (113 Vehicles)

new 2026 Volvo EX30 car, priced at $46,681
2026 Volvo EX30
new
Sand Dune exterior
Automatic
All-wheel Drive
new 2026 Volvo EX30 car, priced at $47,715
2026 Volvo EX30
new
Crystal White Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $69,029
2026 Volvo XC90
new
Mulberry Red Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $55,315
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $46,389
2026 Volvo XC40
new
Onyx Black exterior
Automatic
All-wheel Drive
new 2026 Volvo EX30 car, priced at $47,715
2026 Volvo EX30
new
Cloud Blue exterior
Automatic
All-wheel Drive