Diane Gebhard
Diane Gebhard at Secor Volvo Cars

Diane Gebhard | Page 11

Sales & Leasing Consultant

Secor Volvo Cars

575 Broad Street
New London, CT 06320

Contact Me
4.9
149 Reviews

Diane has been in the automotive industry since 1993 only selling Volvos first in California and then in then in New London with Secor Volvo for over 20 years. Diane enjoys the interaction with her customers whom she considers her friends. In her spare time, Diane enjoys attending her twin sons' baseball games and hanging out with her daughter, a junior in college. Stop by Secor Volvo or Secor Mitsubishi to meet Diane!

Dealership Experience

29 yrs, 6 mos

Industry Experience

33 yrs, 5 mos

Languages Spoken

English English

4.9

149 Reviews

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149 Reviews of Diane Gebhard

November 07, 2019

Dealership Rating
Employee Rating

Very Happy Wonderful people with great attitudes. The service is done in a timely manner. They always go above and beyond and make having my vehicle service a pl More

by johnbattista6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gonci, Julie Mei

November 06, 2019

Dealership Rating
Employee Rating

Oil change visit Quick, easy, professional; answered questions about upcoming service visits, very informative about when next services, approximate prices of various More

by HEIDIG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sadler

October 14, 2019

Dealership Rating
Employee Rating

Great Experience! The entire process, from Sales through Finance, was very pleasant. Diane is very open and transparent, and willing to do whatever it takes to answer More

by JasonW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gonci

September 27, 2019

Dealership Rating
Employee Rating

Fabulous. Friendly. Professional. Helpful. I was purchasing a replacement vehicle after my 2007 Volvo was totaled in a collision. Diane Gebhard, the Secor Volvo Sales Representative was extreme More

by cheflew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Dupont, Anthony Gonci

August 28, 2019

Dealership Rating
Employee Rating

Just how a car buying experience should be Having shopped around the area twice, I can say Secor's prices are very competitive. What really makes it my now go-to dealer though, is the people More

by ero85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters , Anthony Gonci

August 15, 2019

Dealership Rating
Employee Rating

Excellent all around! First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and he More

by PMGREEN1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Nick Rose

Aug 19, 2019

Secor Volvo Cars responded

Thank you for your review and nice comments.I think if you consider the value of factory trained technicians,Genuine Volvo parts and knowledge of the latest softwares /service information the cost is in line.Also you will find our pricing very competitive with other Volvo dealers.Please give me a call and I will be happy to review in more detail,thanks again,Eric Weiss,Service and parts director,Secor Volvo,860-442-3232 x103

August 11, 2019

Dealership Rating
Employee Rating

Couldn't ask for any more! Courteous, efficient, and thorough. Serviced one car and bought a 2nd vehicle. We have been with Secors for 25 years. They have never let us down. More

by R2CANINESR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Steve Matters , Frank Foley, Anthony Gonci, Nick Rose, Alex Sadler

Aug 15, 2019

Secor Volvo Cars responded

Thank you for this amazing review including our personnel from Sales to Service at Secor Volvo in New London. Our goal is to provide a 5 star experience with every event at Secor Volvo and it looks like we really accomplished that with you! We appreciate your referencing the skills of our team members who provide courteous and efficient service every time. I will be sure to pass on your positive comments to Diane, Steve, Nick, Alex, Eric, Anthony and Frank with respect to your service and purchase of another vehicle from Secor Volvo. We appreciate our wonderful customers also. We wish you many years of safe and enjoyable travels in your Secor vehicles. Respectfully, Charlie Secor, Dealer Principal

July 25, 2019

Dealership Rating
Employee Rating

First time service This was my first service after 11 mo owner of the XC40. (my first Volvo) I had an appointment (very easy to make) and was greeted on time. Nick list More

by TONIHOBBINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Jul 29, 2019

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Sales and Service in New London. Our goal is that every experience be a 5 star event, and from Sales to Service it looks like we really accomplished that with you! Thank you for your attention to detail in mentioning what services in particular that Nick and Diane provided pleased you because it helps us know what customers prize most. We realize how valuable your time is and are pleased we could provide a loaner, show you our newly remodeled showroom and service areas, and reconnect you with Diane. We understand you get a lot of information when you pick up a new car but often you don't formulate questions until after you have been driving it for a while. We look forward to working with you again in the future and wish you many years of safe and enjoyable travels. Respectfully, Charlie Secor, Dealer Principal

July 22, 2019

Dealership Rating
Employee Rating

New Hybrid Very Happy with my new purchase. Especially pleased that I can return for further instruction on all of the great safety features of the XC60 T8 More

by MLENZINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Foley, Anthony Gonci

Jul 25, 2019

Secor Volvo Cars responded

Thank you for your excellent review of Secor Volvo Sales in New London! We want every experience at Secor Volvo to be a 5 star event and it looks like we really accomplished that with you! We know how valuable your time is and appreciate your making an effort to let us know how happy you are with your purchase and to award Diane, Anthony and Frank 5 stars each. I will be sure to communicate your positive comments to them and to the rest of our Sales team. You are definitely welcome to contact any one of them with questions and further instructions on the amazing safety features, radio, blue tooth, etc. for your new XC60 T8. We wish you many years of safe and enjoyable trips and look forward to working with you again in the future. Respectfully, Charlie Secor, Dealer

July 11, 2019

Dealership Rating
Employee Rating

Great service The service was very friendly, they answered all my questions. The only thing i wasn't happy about was they didn't clean my car. Diane in sales is aws More

by RASHEN.HARRIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Nick Rose

Jul 11, 2019

Secor Volvo Cars responded

Thank you for your review of our great service at Secor Volvo in New London. We too think that Diane is awesome and appreciate your 5 star review. Please bring your car back at your earliest convenience and we will wash and vacuum it for you. We look forward to working with you again in the future. Respectfully, Julia Secor

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