Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 54

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

October 28, 2020

Dealership Rating
Employee Rating

Dianna O’neil is a great Service Advisor! She explained all very well from the start of the work required on my vehicle until it was all 100% completed. More

by LR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your excellent service experience with Dianna! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 27, 2020

Dealership Rating
Employee Rating

Would love cheaper service pricing but in all honesty I am very satisfied with my experience and continue to return to Security Dodge for all my needs. Staff is extremely helpful and transparent as to what More

by boocipher5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 28, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We appreciate your positive feedback, and we look forward to working with you for years to come!

October 27, 2020

Dealership Rating
Employee Rating

I had a problem the my car not starting. It was diagnosed as a bad battery. The dealership changed the battery and the car is now running great. More

by brine27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 28, 2020

Security Dodge Chrysler Jeep Ram responded

Brine, thank you for your kind review; we are happy to pass along your comments to the team! We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2020

Dealership Rating
Employee Rating

From my first interaction with employees til my last interaction, all were great. I would definitely recommend Security Dodge to my friends and family. My next Dodge will definitely come from Security D More

by gigsgal2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 28, 2020

Security Dodge Chrysler Jeep Ram responded

We greatly appreciate your outstanding service review. We are so pleased to have provided you with such a positive experience with Tim, Dianna, and Jimmy. We sincerely value your business and look forward to your next visit!

October 24, 2020

Dealership Rating
Employee Rating

The service department and especially salesman Rich K were outstanding. Quick and courtesy service. Very impressed. I pulled in at 1:30 and got back into my car at 1:45. More

by WHAMMER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis, Rich Kasperiet

Oct 24, 2020

Security Dodge Chrysler Jeep Ram responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Security Dodge Chrysler Jeep Ram! Please don't hesitate to reach out to us if there's anything more we can do!

October 23, 2020

Dealership Rating
Employee Rating

Service handled all of my repairs perfectly and Security lent me a great loaner while I waited for my repair completion. I was satisfied with the repairs. More

by normgarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis, Keith

Oct 24, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review, Norm! We're happy to learn that our team exceeded your expectations. If we can do anything else to assist you, be sure to let us know.

Oct 24, 2020

normgarry responded

Please add more cars to your loaner fleet. Chargers and Journeys if possible!

October 23, 2020

Dealership Rating
Employee Rating

The service department was fast and a pleasure to deal with. Let the vehicle clean. Got an oil changed. I was out within 45minutes. Thanks for your services. More

by jwesnofske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2020

Security Dodge Chrysler Jeep Ram responded

You're so welcome! We are always happy to be of service. The pleasure was ours; we look forward to working with you again.

October 23, 2020

Dealership Rating
Employee Rating

Everyone did a great job at Security Dodge I was in and out within an hour all I was having done was an oil change but the prices were great and like I said I was done very quickly More

by jwaters.lialslimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 24, 2020

Security Dodge Chrysler Jeep Ram responded

That's wonderful to see! We are glad to learn that your service was done in a timely manner. If we can do anything else for you, don't hesitate to let us know.

October 21, 2020

Dealership Rating
Employee Rating

Very happy quick had to pick my son up at pre-k got me out in a timely fashion and very satisfied completely satisfied with security dodge More

by Steff406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 21, 2020

Security Dodge Chrysler Jeep Ram responded

Steff, thanks for taking the time to share your satisfying experience with us! It's a pleasure to work with you. We look forward to working with you again in the future.

October 20, 2020

Dealership Rating
Employee Rating

So I dropped the truck off for an issue that was previously looked at and I was given false information on how to fix it. After dropping the truck off to be looked again, I was forced to then come b More

by merdmann1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 20, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to hear that you were displeased with your recent experiences with us. I would like the opportunity to address your concerns regarding your truck. Please reach out to me directly at dwhitlock@securitydodge.com or 631-691-5000 ext 396 when you have a chance. Thank you, and I look forward to hearing from you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

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