Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 53

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

November 04, 2020

Dealership Rating
Employee Rating

I my Jeep was over due for her inspection I took her to I my Jeep was over due for her inspection I took her to the shop, signed her in them went to grocery store. They called, the Jeep needed work in ord More

by pdistasio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle

Nov 05, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We are happy to know that you enjoyed our services. We look forward to your next visit!

November 04, 2020

Dealership Rating
Employee Rating

I had an emergency with my car and they saw me right away they fix my problem the service was excellent I would recommend to my friends More

by ohoward0619
Customer Service
Price
Recommend Dealer
Yes
Nov 05, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

November 04, 2020

Dealership Rating
Employee Rating

My car was there for 2 weeks. Nothing got resolved and I also had too wait 2 months to get serviced. Was not pleased at all. Horrible More

by nickross586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Kaspereit

Nov 04, 2020

Security Dodge Chrysler Jeep Ram responded

Nick, I regret to learn about your disappointment regarding the time it took for your vehicle to be serviced. Please reach out to me so that we can address your concerns. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

November 04, 2020

Dealership Rating
Employee Rating

I could not have asked for an easier experience in buying a car. Alise is knowledgeable friendly and her attention to detail let me know she cared about getting everything just right. I am also very confiden More

by Rgrel34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic , Sarah

Nov 04, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank Alise and Diana for providing you with excellent service. We look forward to working with you again!

November 03, 2020

Dealership Rating
Employee Rating

My Service to my vehicle was very fast and very appreciative so I can get back driving to work. Thank You So Much for the dedication. More

by Ghostny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Nov 04, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 30, 2020

Dealership Rating
Employee Rating

Had an issue with not knowing if the oil was changed last visit. Jeep is working well. It still runs hot at 225 sometimes. The percentage oil still reads 37% left. It should read 100% since it was suppos More

by nagleproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 31, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write about your experience. We are happy to hear Tim, Dianna, and Jimmy communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

October 28, 2020

Dealership Rating
Employee Rating

By far, the most professionally run car dealership I have experienced over the last 35 years I have been buying and servicing new cars. That includes sales but most especially service. More

by general8195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Neuendorf

Oct 29, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you enjoy our dealership and we are happy to have you a part of the Security Dodge Chrysler Jeep Ram family!

October 28, 2020

Dealership Rating
Employee Rating

Everybody at the dealerships been real good to me for the last seven years cell service everything favors I recommend them highly wouldn’t go anywhere else !!!Diana and Service is the best !!! More

by tmorse8857
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Vigorito, AJ Jagtiani

Oct 29, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are delighted to know that you are a loyal customer and to know that you have had good experiences with us. It is also wonderfulful to know that our team has provided great service, especially Diana! We appreciate you recommending us and we look forward to any future visits!

October 28, 2020

Dealership Rating
Employee Rating

Went in for oil change. They took care of me. They never forced me to purchase anything extra and made sure that I was safe and happy during my service time. More

by Cws47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 29, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating and great review! We are delighted to know that you had a good service experience with us and we hope that you will continue to visit us in the future!

October 28, 2020

Dealership Rating
Employee Rating

I came in to change my soft top. I was greeted immediately. I was early on a weekday and had my daughter with me. The staff went above and beyond to get me in and out, even arranged to get us an More

by mdarpa16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Minka Whitlock , Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Oct 29, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and to know that our team provided good customer service. We value your business and we are always here to help!

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