Dianna Oneil | Page 64

Diana was an excellent service adviser got my truck in for warranty work and out the next day. To say the least I was greatly impressed for warranty work and out the next day. To say the least I was greatly impressed More

by humminey Verified Customer Verified Customer

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BEST SERVICE DEPARTMENT VERY PROFESSIONAL, GREAT WORK . EVERYONE TRYS TO HELP YOU . SERVICE ADVISSOR DIANNA IS THE BEST !! DO NOT GO TO MERRICK DODGE FOR SERVICE, YOU WIL VERY PROFESSIONAL, GREAT WORK . EVERYONE TRYS TO HELP YOU . SERVICE ADVISSOR DIANNA IS THE BEST !! DO NOT GO TO MERRICK DODGE FOR SERVICE, YOU WILL BE SORRY More

by amicoauto Verified Customer Verified Customer

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People always courteous, friendly, showroom and waiting areas immaculate. Service people polite, don't waste anytime with why you are there, no issues at all. areas immaculate. Service people polite, don't waste anytime with why you are there, no issues at all. More

by mariap920 Verified Customer Verified Customer

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Brought my 2018 Hellcat charger in for a paint issue Dianna and Dylan were both extremely helpful throughout the entire process! Wouldn’t recommend servicing your vehicle anywhere else Dianna and Dylan were both extremely helpful throughout the entire process! Wouldn’t recommend servicing your vehicle anywhere else More

by Dodgeguy707 Verified Customer Verified Customer

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It was great! Always treated well and satisfied with service and sales. I would recommend to anyone looking for new or used, buy or lease. Always treated well and satisfied with service and sales. I would recommend to anyone looking for new or used, buy or lease. More

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The dealership should offer more coupons for regular maintenance. Otherwise. Service was excellent,friendly and courteous. The reason for my visit was for an oil change and air filters replaced. maintenance. Otherwise. Service was excellent,friendly and courteous. The reason for my visit was for an oil change and air filters replaced. More

by nieceybin Verified Customer Verified Customer

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Fabulous, friendly efficient service department but my experience was ruined by an older (70’s) man, SCREAMING at an employee in full view of customers for several minutes. I got the definite impression h experience was ruined by an older (70’s) man, SCREAMING at an employee in full view of customers for several minutes. I got the definite impression he was a manager/owner, as none of the employees present tried to placate this guy and merely kept their heads down until he finished with his rant. I then saw hiin an office having coffee with two female workers. Again, the Service Dept itself was great. More

by Patharing Verified Customer Verified Customer

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Excellent, Ram truck was fixed as promised. The service writter, Dianna O'Neil is excellent. She is a "stand-up" person.She knows more than most of the other service writers. She does not make The service writter, Dianna O'Neil is excellent. She is a "stand-up" person.She knows more than most of the other service writers. She does not make false promises and kept me informed thoughout the whole visit. The truck was finished on schedule. I will only deal with her, she knows her customers and will do right by them. She always puts the Customer in Customer Service. More

by Bill C Verified Customer Verified Customer

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Very nice experience. They were very kind by greeting me when I arrived. They tried to solve my issue and try to spare me the wait since I had kids with me when I arrived. They tried to solve my issue and try to spare me the wait since I had kids with me More

by Rose Verified Customer Verified Customer

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Great easy to use during COVID - great service quick contactless and quick - was able to wait outside - checked the car changes the oil and I was off contactless and quick - was able to wait outside - checked the car changes the oil and I was off More

by katethom315 Verified Customer Verified Customer

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