Dianne Giehtbrock | Page 4
Service Customer Retention Specialist
Crestview Cadillac, Inc.
555 S Rochester Rd
Rochester, MI 48307
Dealership Experience
5 mos
Industry Experience
5 mos
40 Reviews
Write a Review40 Reviews of Dianne Giehtbrock
January 31, 2024
Very technically competent and good to work with for service on my 2023 Cadillac Lyriq. service on my 2023 Cadillac Lyriq. More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
January 30, 2024
Every time I visit, the staff is super helpful. Dan, Ron and your service collision teams are super awesome. They took care of everything promptly. They took put e ar ease and worked with my ins Dan, Ron and your service collision teams are super awesome. They took care of everything promptly. They took put e ar ease and worked with my insurance company for me. More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
January 28, 2024
Everyone was so helpful and kind. I will keep going there for service. Great place to go. I will keep going there for service. Great place to go. More
Other Employees Tagged: Ron Farmer
January 27, 2024
Ron , Dianne and the entire crew were very accommodating. They are always very helpful and entertaining !!!!!! They are always very helpful and entertaining !!!!!! More
Other Employees Tagged: Ron Farmer
January 25, 2024
Oil change was done in a timely manner. Kind and courteous Thank you for your service. Kind and courteous Thank you for your service. More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
January 25, 2024
Outstanding technical service and courteous customer service. Easy and fast scheduling. The people are very friendly. service. Easy and fast scheduling. The people are very friendly. More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
January 25, 2024
Quick and easy overall. I have no complaints or issues at all. Very simple process I have no complaints or issues at all. Very simple process More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
January 22, 2024
The quote of approximately $450 to replace a headlight bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine l bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine light was $169 with a repair cost exceeding $1100. The DTC has gone away and i suspect the transmission issues are related to a crestview tire rotation gone bad! What i have since learned from my visit to Discount Tire was several of my 4 directional tires were installed in the wrong direction which can impact transmission performance and safety. I will no longer take my car to crestview for service as my wiper fluid reservoir cap is missing and my tire lug nut key is also missing. When i had my tires changed while in Hilton Head, SC 2 years ago, i was unable to locate the wheel lock key that came with the vehicle. More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
January 20, 2024
I have never had a problem with Crestview in the last 6 years they always take care of my service. years they always take care of my service. More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
January 19, 2024
Everyone at Crestview Service is awesome! I went in to set an appointment & they got me right in! Thanks! I went in to set an appointment & they got me right in! Thanks! More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro