Dianne Giehtbrock
Dianne Giehtbrock at Crestview Cadillac, Inc.
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Dianne Giehtbrock

Service Customer Retention Specialist

Crestview Cadillac, Inc.

555 S Rochester Rd
Rochester, MI 48307

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4.8
39 Reviews

Dealership Experience

4 mos

Industry Experience

4 mos

4.8

39 Reviews

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39 Reviews of Dianne Giehtbrock

April 28, 2024

Dealership Rating
Employee Rating

The service was quick and done well. I would recommend this dealership for oil changes. More

by hmader1992
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 27, 2024

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Very friendly staff Usually quick response Car is always clean Always ready to provide information More

by rheum5
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Recommend Dealer
Yes

March 30, 2024

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Service was amazing. Staff is amazing. We always get treated great!! Service is quick too!! More

by NELLIOTT2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Apr 03, 2024

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

March 28, 2024

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I have always found all aspects and staff of Crestview Cadillac to be customer-friendly and willing to listen to concerns. More

by JSHOTWELL14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Cannizzaro

Mar 30, 2024

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2024

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The service went just as expected. Very professional, on time, and thorough. Headed out on trip and felt completely confident. More

by ken.michel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer

Mar 28, 2024

Crestview Cadillac, Inc. responded

Ken, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2024

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Service was great and car was cleaned, much appreciated! Timely work so as to minimize wait time More

by NANCY36
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Mar 22, 2024

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

March 11, 2024

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Ron was excellent to work with! Really cared about my issue and fixed my car quickly. He took time after hours to answer all my questions. He also made sure I had a loaner! Very sat More

by LALAMA.SAMA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer

Mar 13, 2024

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2024

Dealership Rating
Employee Rating

My chosen sales lady was either inexperienced or lack transparency. Adam King was excellent. Ron Farmer was excellent. The workshop personnel need to pay attention to detail. It took 10 days to get my ne More

by MALABI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 10, 2024

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 03, 2024

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Employee Rating

The service department was great, they greeted me with a smile and got me right in and taken care of. The waiting room was clean and comfortable. More

by RONFARMER66
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Mar 08, 2024

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

February 29, 2024

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Employee Rating

As I have stated in previous customer feedbacks your service department is still the best I have experienced. More

by PATON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

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