Dianne Giehtbrock
Service Customer Retention Specialist
Crestview Cadillac, Inc.
555 S Rochester Rd
Rochester, MI 48307
Dealership Experience
4 mos
Industry Experience
4 mos
39 Reviews
Write a Review39 Reviews of Dianne Giehtbrock
April 28, 2024
The service was quick and done well. I would recommend this dealership for oil changes. I would recommend this dealership for oil changes. More
Other Employees Tagged: Dawn Medecke, Kara Sacks, Adam King, Emily Rooney, Matthew Fox, Ron Farmer, Chris Cannizzaro
April 27, 2024
Very friendly staff Usually quick response Car is always clean Always ready to provide information always clean Always ready to provide information More
Other Employees Tagged: Dawn Medecke, Ron Farmer, Chris Cannizzaro
March 30, 2024
Service was amazing. Staff is amazing. We always get treated great!! Service is quick too!! Staff is amazing. We always get treated great!! Service is quick too!! More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
March 28, 2024
I have always found all aspects and staff of Crestview Cadillac to be customer-friendly and willing to listen to concerns. Cadillac to be customer-friendly and willing to listen to concerns. More
Other Employees Tagged: Chris Cannizzaro
March 25, 2024
The service went just as expected. Very professional, on time, and thorough. Headed out on trip and felt completely confident. Very professional, on time, and thorough. Headed out on trip and felt completely confident. More
Other Employees Tagged: Ron Farmer
March 21, 2024
Service was great and car was cleaned, much appreciated! Timely work so as to minimize wait time Timely work so as to minimize wait time More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
March 11, 2024
Ron was excellent to work with! Really cared about my issue and fixed my car quickly. He took time after hours to answer all my questions. He also made sure I had a loaner! Very sat Really cared about my issue and fixed my car quickly. He took time after hours to answer all my questions. He also made sure I had a loaner! Very satisfied with Crestview Cadillac and their service. More
Other Employees Tagged: Ron Farmer
March 06, 2024
My chosen sales lady was either inexperienced or lack transparency. Adam King was excellent. Ron Farmer was excellent. The workshop personnel need to pay attention to detail. It took 10 days to get my ne transparency. Adam King was excellent. Ron Farmer was excellent. The workshop personnel need to pay attention to detail. It took 10 days to get my new vehicle right. In the spirit of continuous improvement, they need to take my input. More
Other Employees Tagged: Dawn Medecke, Adam King, Emily Rooney, Ron Farmer, Chris Cannizzaro
March 03, 2024
The service department was great, they greeted me with a smile and got me right in and taken care of. The waiting room was clean and comfortable. smile and got me right in and taken care of. The waiting room was clean and comfortable. More
Other Employees Tagged: Ron Farmer, Chris Cannizzaro
February 29, 2024
As I have stated in previous customer feedbacks your service department is still the best I have experienced. service department is still the best I have experienced. More
Other Employees Tagged: Kara Sacks, Adam King, Emily Rooney, Matthew Fox, Ron Farmer, Chris Cannizzaro , Brian