Diego Carrillo
Diego Carrillo at Elmhurst Ford

Diego Carrillo | Page 10

Service Advisor

Elmhurst Ford

333 W Grand Ave
Bensenville, IL 60106

Contact Me
4.7
96 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.7

96 Reviews

Write a Review

96 Reviews of Diego Carrillo

December 18, 2024

Dealership Rating
Employee Rating

Diego has taken care of me quickly when I was in a bind. Without an appointment, I was back on the road in 2 hours. Thank you! More

by MJP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Petrasz, Ray Reynolds

Dec 20, 2024

Elmhurst Ford responded

We’re so grateful for your kind words! It’s fantastic to hear that Diego was able to assist you quickly and get you back on the road in just two hours. Providing efficient and reliable service is always our goal. Thank you for choosing Roesch Ford!

December 12, 2024

Dealership Rating
Employee Rating

My car and I were very well taken care of. Diego was very nice and very helpful. More

by 52DEBIDOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bleichroth

Dec 16, 2024

Elmhurst Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that both you and your car were well taken care of. Diego will be delighted to know his kindness and helpfulness made a positive impression. We look forward to serving you again in the future!

December 08, 2024

Dealership Rating
Employee Rating

Great service. Diego kept me informed thru the process. I really appreciate the pick up service, it is very convenient. More

by NAYNATE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Elmhurst Ford responded

Thank you so much for your amazing review! We’re delighted to hear that Diego kept you informed throughout the process and that you found our pick-up service convenient. Providing great service and convenience is always our goal, and we’re grateful for the opportunity to assist you. Thank you for choosing Roesch Ford, we truly appreciate your support!

December 06, 2024

Dealership Rating
Employee Rating

They fit me in with no appointment even with their air system down they were able to get me going. More

by FBronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2024

Elmhurst Ford responded

Thank you for sharing your feedback! We truly appreciate you giving us the opportunity to assist you, even under challenging circumstances. We’re glad we could get you going despite the air system being down. Your satisfaction is important to us, and we’ll continue working hard to provide an even better experience during your next visit. We hope to earn those additional two stars and your full confidence next time. Thank you for choosing Roesch Ford!

November 30, 2024

Dealership Rating
Employee Rating

Always 5 stars ⭐️! My service representative was just the nicest guy! ( cool mustache guy! ) Excellent! More

by GALACTI237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Elmhurst Ford responded

Thank you so much for your continued support and for the 5-star review! We’re thrilled to hear that your experience was excellent and that your service representative made such a positive impression—he’ll be glad to know his "cool mustache" was a hit! 😊 We truly appreciate your kind words and look forward to serving you again. Thanks for choosing Roesch Ford!

November 22, 2024

Dealership Rating
Employee Rating

Roach Ford and Diego Carrillo delivered outstanding, completely professional service and customer care. Highly recommended. More

by paul-marucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Elmhurst Ford responded

We truly appreciate your thoughtful review! It’s wonderful to hear that Diego and the Roesch Ford team delivered exceptional service and customer care during your visit. Your recommendation means so much to us, and we’re grateful for your trust. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing Roesch Ford!

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