Dion Harris

Awesome experience with our salesman and manager ! Dion was our salesman and I could not have asked for a better guy! He was very down to earth and just real about everything ! I would recommend anyone Dion was our salesman and I could not have asked for a better guy! He was very down to earth and just real about everything ! I would recommend anyone looking for a car and is hesitant to go to a dealership to go here! This is my first ever review that I am writing and I felt that it was much needed to do and put this out there ! I also think the manager Scott was really great also ! My husband and I will be dedicated customers to this dealership because of how good our experience was :) Jennifer Fogliano More

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Great customer service Dion was very helpful. He explained the features inside and out and we felt comfortable asking him questions. Not pushy and very professional and inte Dion was very helpful. He explained the features inside and out and we felt comfortable asking him questions. Not pushy and very professional and intelligent about cx5. He did not immediately sell the most expensive car to us, rather found out what our needs were and accommodated them! . More

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Great sales experiance Dion "Neon" Harris and the Mazda Bedford team gave me the friendliest, smoothest, and most time efficient car sales experiences I've ever had at a car Dion "Neon" Harris and the Mazda Bedford team gave me the friendliest, smoothest, and most time efficient car sales experiences I've ever had at a car dealership. At no point was I standing around waiting for any significant length of time, as-is so common with other dealerships. Other dealerships should sign up for lessons from this one. I walked in and was immediately greeted by Shannon Clark who asked if I wanted assistance in a non-aggressive way and assigned Dion to assist me. Dion walked me through features and trim levels the Mazda CX-3 I was looking at in the showroom. We then went out to well organized lot and looked at several variations of the model. They had the lot organized so that least one example of each trim and color was immediately accessible for a test drive. He showed me the Mazda media system and was able to answer all my question. He clearly new his product very well and was able to concisely convey the information I needed without BS. At my request we also toured the service department where I met Katherine Baker who was every friendly and reflected very well on the dealership. That is noteworthy since she is in the service department instead of sales and it was near the end of the day. At so many other dealerships you can get a sort-of friendly sales person, but then service staff that have a "not my problem" attitude. That was not the case here. It was near traffic rush hour at the end of the day, so I requested a test drive the following day. When I arrived at the dealership Dion was quickly ready to go with the CX-3. He took the time to walk me though controls before we set off on his planned route to exercise the various aspects of the vehicle. The test drive went very well and I felt that I did get a good feeling for the capabilities of the CX-3. When came back to talk numbers, he gave me very competitive written price that matched what I was seeing on the Internet as good pricing. Everything was broken down with financing information that listed APR numbers and not just payment amounts in less than 5 minutes with minimal questions. In summary: friendly, efficient, and no games--in stark contrast to my experiences elsewhere that day. I wish there was a sixth star in the rating. Thanks Mazda of Bedford for doing it right. More

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Incredible customer experience. From the moment we set foot into the dealership, we had nothing but a completely positive experience. We were immediately greeted by Dion who went on From the moment we set foot into the dealership, we had nothing but a completely positive experience. We were immediately greeted by Dion who went on to help us arrange a test drive of the car models we were interested in. The test drive experience went extremely in large part due to Dion's product knowledge, expert recommendation, and world class professionalism. We never felt rushed and had plenty of time really get a feel for the car in several different parts of town (scenic routes, standard traffic, parking lots). At the culmination of the pleasant and entertaining test drive, Dion did not pressure us to immediately purchase the car that evening. We indicated that we planned on purchasing that weekend, but we needed to sleep on the decision. Every single staff interaction we had was just top notch. Shannon and Ray both took great care of us and helped us navigate our way through the buying process efficiently and smoothly. We were even advised on how to best take advantage of various promotions and incentives offered by Mazda. Dion was simply an awesome dude to work with and we unquestionably be returning for continued service and future purchasing. This dealership clearly has figured out how to hire great people and maintain a fantastic working environment. More

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Car buying made easy and stress free Excellent service. Made buying a car easy and hassle free. Extremely friendly and honest pricing. I would highly recommend buying a car from their de Excellent service. Made buying a car easy and hassle free. Extremely friendly and honest pricing. I would highly recommend buying a car from their dealership. More

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Got my red Mazda! Stopped in the showroom after my white Mazda was in for service - there sat my red Mazda - and now it's in my garage! Coming out of a lease - thanks Stopped in the showroom after my white Mazda was in for service - there sat my red Mazda - and now it's in my garage! Coming out of a lease - thanks to Scott and Dion for making this doable for me! More

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