Dipesh Patel | Page 3

It’s all about the dealership. I have purchased and had the best service from Herb Chambers at 2 of its dealerships, 10 years at Mercedes of Natick and currently at Herb Chamber I have purchased and had the best service from Herb Chambers at 2 of its dealerships, 10 years at Mercedes of Natick and currently at Herb Chambers BMW of Sudbury. On August 18, 2022, I experienced the first yr. maintenance service for our new BMW 3X. The client experience is interactive with its text notices as well as with the advisor on the telephone. Also I had 1/2 hour with the “Genesis” Dipesh Patel who was patient to teach me how to use the assist parking. I would highly recommend the Herb Chambers dealership in Boston area. Customer service was professional and made the process of getting car maintenance very convenient with the loaner car. More

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Bought a 2022 x3 , the salesman Henry Ding was very nice and not pushy at all , answered all my question and kept me informed when it was ready . Also was very impressed with the financial manager MacKenzie and not pushy at all , answered all my question and kept me informed when it was ready . Also was very impressed with the financial manager MacKenzie Ditomassi who was very helpful and the young tech person who explained all the technology the car came with and help me linked my phone Overall very impressed with the help I received. More

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I just bought my second car at BMW of Sudbury. I can’t say enough about the professionalism, and the individual attention I was given. From Service, to Sales to the Genius experience…. Guided eve I can’t say enough about the professionalism, and the individual attention I was given. From Service, to Sales to the Genius experience…. Guided every step of the way! The men and women here know their cars and their craft, and they excel at superior customer service. They want to make you happy and make the experience of buying and servicing your car seamless. Outstanding dealership! More

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So much better than bmw of boston where that squeezed me on everything. Accommodating service on everything. Accommodating service More

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Outstanding Purchasing Experience I was fortunate to work with John DiBitetto (sales). His professionalism and personality contributed to an excellent education about the car that I wa I was fortunate to work with John DiBitetto (sales). His professionalism and personality contributed to an excellent education about the car that I was considering and a completely satisfying transaction experience. Throughout the Purchasing process, he consistently interacted with me to ensure that both he and Herb Chambers BMW of Sudbury were meeting my requirements. More

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Excellent customer nurturing!! Henry Ding sold us our first BMW 8 years ago. It took us almost 3 years to make that purchase!! Henry patiently worked with us through that time and e Henry Ding sold us our first BMW 8 years ago. It took us almost 3 years to make that purchase!! Henry patiently worked with us through that time and ever since. We just brought home a new BMW X4. Again the purchase was a pleasure at this dealership. We got the distinct feeling we had Henry work for us and got us the best car at the right price. The entire team at BMW Sudbury - sales, service, parts and everyone from the front door, the telephone have always been responsive, pleasant and extremely helpful. Kudos to the management for such sustained quality and care toward their customers. More

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