"This is amazing."
- Gene Liu
Henry Ding is a great car sales person. We brought our first BMW 335i xDrive from him 10 years ago. Last month we decided to buy a new BMW X3 xDrive i30 and trade our 10 years old 335i. The entire process was very smooth, and we enjoyed our new X3 now. During the purchasing process, at one time I asked him that there might be a mistake in the price. He said that let’s recalculate it. If he made a mistake he would correct it. It turns out I made a mistake in the calculation. Henry is very professional. He keeps very good relationship with customers. He sends happy birthday card to his customer. There is an amazing thing I must tell everyone: I got my new job from one of his customers in the purchasing process!!! That day Henry and I were doing some paper work for buying my new BMW X3. One of his customers came to talk to him. And this customer is my new boss now. Is this amazing? Thanks God!
"Great client advisor"
- Jinkoo Lee
My experience was excellent. Phil provided me very good information as soon as I asked many times. Henry Ding was my client advisor. he was very friendly, helpful, and honest! His skills were very professional, and gave me a great deal on new X3.. I'm so happy with my purchase! Thank you
I had a great experience at Herb Chambers BMW of Sudbury. This is the second vehicle that I leased from there. Henry Ding is simply the best client advisor that I've ever met. He is very professional, attentive, and willing to get the best deal for customers. At first, I was looking for options from other dealerships. However, after I found out that the shrewsbury bmw jacked up the lease interest rate and played tricks on me, I realized that I should always stick to Herb Chambers. The staff here are friendly, honest and efficient. I will definitely do business with them again. Thank you!
It was great to have Henry represent the BMW brand when helping me select the perfect car to mert my needs. Henry communicated the best alternatives and options based on my budget and necessities. Along with the help of Anthony, these two displayed the best customer service one can ask for when making such an important purchase.
"Sudbury BMW and Brian Fryes in Service are terrific"
Have known Brian ever since he joined the Sudbury BMW service team back in 2015 or 2016. Was immediately impressed and was bummed at the time I had an older out of warranty car I had to service elsewhere. Got a new 2018 X3 now and delighted to be back with Brian. He's definitely a car man's car guy who knows his stuff
"Great car buying experience with Henry Ding"
Henry Ding is the best sales professional in the business. He is professional, polite and takes a no nonsense approach to the car buying process. This was my 3rd purchase from Henry and I would highly recommend him to anyone considering a new BMW.
"good experience for my 1st BMW"
I just bought my first BMW from the BMW of Sudbury. overall it was a very good experience. Henry Ding is an excellent sales person to work with, he is very knowledgeable and explained every detail considering I was new to BMW. the whole buying process went very smoothly and Henry Ding was providing update promptly. I must mention that other employees I worked with are also very nice and professional. I hope I'll get quality service in this dealer in the future.
"recently purchased a CPO 2016 228i"
Henry Ding was excellent, as was the tech advisor, Mike. Overall experience was quite pleasant with no pressure. All of my questions & concerns were addressed professionally.
"The place to get your BMW"
I worked with Henry at Herb Chambers Sudbury to get my BMW.
I highly recommend Henry for anybody looking to get their next car here.
Henry was considerate, honest and a man of his word. It is rare to find such good consultants who earn and deserve your trust. I was treated really well and did not feel like yet another sale to be made.
I will come back to get my next car also here.
"DO NOT TRUST these guys"
We went there to buy and new BMW. We found a car we liked, we made a deal and paid the deposit. We were told The car would be ready the next day. 3 days later the sales person calls and says we have sold the car, and was trying to offer us a lower priced car for higher monthly payment. Very unprofessional, very unrealaible. We still dont have the deposit back, even though its been 10 days and cant get another car until we get the deposit back.
We have called back since a few times to get our deposit back, they are not answering. The management didnt even answer or give us an explanation on what happened. How can they sell the same car to multiple people at the same time.
We beleive this are just tricks for them to get you to by a different car at even higher price.
At this point we are exploring all options with our attorney.
While you might be able to find the car of your dreams in this dealership, BE AWARE, they dont always deliver what they promise!
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