Dirk Perdrix | Page 10

12k service Good service and realistic time table for car being finished. Like the waiting room area. Comfortable and able to do my work while waiting. Everyon Good service and realistic time table for car being finished. Like the waiting room area. Comfortable and able to do my work while waiting. Everyone was friendly More

by steven56lt Verified Customer Verified Customer

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Timely and good service. Appointment was on time, and service completed without any issues. All great. Appreciate this dealerships attention to great customer service. Will co Appointment was on time, and service completed without any issues. All great. Appreciate this dealerships attention to great customer service. Will continue to use for services. More

by lb_wilson Verified Customer Verified Customer

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Awwsome My salesman was awesome. He took great care of. He made the whole process quick and easy. Everyone was friendly and helpful. I rate them as an A+. Th My salesman was awesome. He took great care of. He made the whole process quick and easy. Everyone was friendly and helpful. I rate them as an A+. This is my third car with then. Always the same. AND, they didn’t take Astor me as a woman alone buying a car. More

by FMULCHAN Verified Customer Verified Customer

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Fantastic! Upon arrival , we were greeted by the clerk who had all our information, they escorted us to a comfortable waiting area, Jaime came in and informed us Upon arrival , we were greeted by the clerk who had all our information, they escorted us to a comfortable waiting area, Jaime came in and informed us what was to be done. We visited Dirk in the showroom , looked at the gorgeous cars next thing we know we received a text that the car was ready and washed , they never treated me this nice at Nissan or VW. Thanks. More

by alrodriguez4830 Verified Customer Verified Customer

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Get it writing ✍️We owe U form I leased a 2018 , Outback with a promise from sales person Dirk Pedrix upon my return for “Love - Encore” I would receive a courtesy fill up & a Suba I leased a 2018 , Outback with a promise from sales person Dirk Pedrix upon my return for “Love - Encore” I would receive a courtesy fill up & a Subaru key chain. When Ipicked up the car the display area was closed. I took the after sale survey & even opt not to have animosity. No one from the dealership ever contacted me after the lease. Four wks later the plates have not arrived at my house. For some reason they were at the dealership. A few days later I scheduled my “Love Encore” which is suppose to happen about 2wks of possession. I should also note Subaru of America sent an email confirming I had already had “Love Encore”, to which I replied no. Today, August 3,2018 while doing “Love Encore” I inquired about the courtesy fill up & key chain. I was told I wouldn’t receive either since Pembroke Pines Subaru had not received a perfect score on the survey. This was NOT told to me up front. Since this hearsay was suppose to have come from the sales Mgr Duane Massa why even bother to resolve the issue with the dealership. I got home and called Subaru of America and officially lodged a complaint. They noted it & will be sending me a “thank you” gift, more than the cost of a tank of fuel & key chain. I did call who I believe was Duane ( I asked to speak to the Sales Manger). I was informed the dealership lost money on my deal & anything owed to the customer is written out on a form We Owe/You Owe. Right like the consumer would know that information. Gone are the days of a man’s word or a hand shake for agreement. I want to publicly thank Subaru of America for making this right!!! Sincerely, Derek Hall More

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New car purchase Overall, I am satisfied with the car I got and the sales and business department departments. I'm glad I decided on a Subaru, getting good gaa mileag Overall, I am satisfied with the car I got and the sales and business department departments. I'm glad I decided on a Subaru, getting good gaa mileage, one reason I chose this brand along with other good features More

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Purchase 2018 Subaru Outback The sales person was extremely knowledgeable of the vehicle. He answered all my questions in a very professional manner. I have purchased several knew The sales person was extremely knowledgeable of the vehicle. He answered all my questions in a very professional manner. I have purchased several knew automobiles in the past and this was by far the easiest and most pleasant transaction I have ever experienced. More

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Excellent plus DIRK IS ALL YOU COULD ASK FOR, HE IS MORE THAN A SALESMEN, MORE LIKE AN OLD FRIEND. He was very patient and knowledgeable and gave special attention t DIRK IS ALL YOU COULD ASK FOR, HE IS MORE THAN A SALESMEN, MORE LIKE AN OLD FRIEND. He was very patient and knowledgeable and gave special attention to my needs. More

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