Dmitry Kaprolov
Dmitry Kaprolov at Lexus of Milwaukee

Dmitry Kaprolov

Service Advisor

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

Contact Me
5.0
64 Reviews

Languages Spoken

English English

5.0

64 Reviews

Write a Review

64 Reviews of Dmitry Kaprolov

October 20, 2025

Dealership Rating
Employee Rating

Top gun service,customer friendly service advisor that assures quality service in the auto repairs being done. More

by michaelodonnell573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Lexus of Milwaukee responded

Hi, we appreciate you choosing Lexus of Milwaukee! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

October 04, 2025

Dealership Rating
Employee Rating

Friendly staff nice place to buy cars and service my care helpful staff and do a good job job More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bella Baker

Oct 07, 2025

Lexus of Milwaukee responded

Ramon, we appreciate you choosing Lexus of Milwaukee! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

September 16, 2025

Dealership Rating
Employee Rating

Service at this dealership has been fine, especially the service staff. However, I believe the level of expenses has been high. But I never got a response to previous feedback. So after purchasing 5 lexuses More

by lenstecklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bella Baker, Eddie Vargas

Sep 19, 2025

Lexus of Milwaukee responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (414) 228-9000 when you have a chance. Thank you, and we look forward to hearing from you.

August 20, 2025

Dealership Rating
Employee Rating

Top reliable service always available to help and answere questons smooth service with follow ups More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz, Bella Baker

Aug 24, 2025

Lexus of Milwaukee responded

Hi Ramon, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2025

Dealership Rating
Employee Rating

Have been a customer since 2009 and have been pleased with both service and sales. More

by rjshaps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz, Chris Palmisano

Jul 03, 2025

Lexus of Milwaukee responded

Hi, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2025

Dealership Rating
Employee Rating

Dmitry at the Silver Spring location took great care of me. Went from n for an oil change and there was a gas leak. He offer to fix it since it was under warranty and gave me a rental car. Damitry contac More

by maryjo40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Lexus of Milwaukee responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2025

Dealership Rating
Employee Rating

Excellent Service, Ben really showed us persistent, and helping us find the right car. Highly recommended More

by AnnMarie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

May 20, 2025

Lexus of Milwaukee responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

Dealership Rating
Employee Rating

Conveniently located and easy to get to from Hwy 43. Clean and well kept. People very friendly. More

by finski1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2025

Lexus of Milwaukee responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Dealership Rating
Employee Rating

Ben was a pleasure to work with and literally went the extra mile to ensure I got the vehicle I wanted! More

by Tj.dieball81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Feb 03, 2025

Lexus of Milwaukee responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2025

Dealership Rating
Employee Rating

The dealership is clean. The staff is friendly and helpful. Ben Kranitz is professional; I trust him and enjoy working with him. More

by Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Lexus of Milwaukee responded

Hi Lexus, we're glad to hear you found our staff to be so informative and helpful. If you have any further questions, please give us a call. We're always happy to help!

1
...

Dealership Inventory (132 Vehicles)

new 2025 Lexus RX 350 car, priced at $59,200
2025 Lexus RX 350
new
Iridium exterior
Automatic
All-wheel Drive
used 2025 Lexus NX 350 car, priced at $44,400
2025 Lexus NX 350
used
Caviar exterior
Automatic
All-wheel Drive
new 2025 Lexus RC F car, priced at $95,773
2025 Lexus RC F
new
Sonic Iridium exterior
Automatic
Rear-wheel Drive
used 2022 Honda Civic car, priced at $25,900
2022 Honda Civic
used
Morning Mist Metallic exterior
Automatic
Front-wheel Drive
used 2015 Ford Fusion car, priced at $8,776
2015 Ford Fusion
used
White exterior
Automatic
Front-wheel Drive
new 2025 Lexus LX 700h car, priced at $113,610
2025 Lexus LX 700h
new
Caviar exterior
Automatic
Four-wheel Drive