Dmitry Kaprolov
Dmitry Kaprolov at Lexus of Milwaukee

Dmitry Kaprolov | Page 4

Service Advisor

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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5.0
71 Reviews

Languages Spoken

English English

5.0

71 Reviews

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71 Reviews of Dmitry Kaprolov

October 23, 2023

Dealership Rating
Employee Rating

Excellent service! Carwash after 5000 mi inspection. Online updates on my progress. Service department was courteous! More

by SERJIOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Arnett, Scott Elrod, Maureena sindric

Oct 25, 2023

Lexus of Milwaukee responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2023

Dealership Rating
Employee Rating

Lexus of Milwaukee was great to work with. It is our 4 Lexus from their dealership, and 7th new Lexus in total. We have all our service done at Milwaukee Lexus and are pleased with all their s More

by susanlacroix24
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Pete Stein, Ben IT new car setup.

Aug 11, 2023

Lexus of Milwaukee responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2023

Dealership Rating
Employee Rating

Ben provides a high level of customer service. He returns phone calls, texts and emails very quickly. He is available to answer any questions and is very knowledgeable and trustworthy. I recommen More

by leolacroix
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Pete Stein, Ben from IT and new car setup.

Aug 11, 2023

Lexus of Milwaukee responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

April 03, 2023

Dealership Rating
Employee Rating

Ben Kranitz was a pleasure to work with. Very efficient, professional. He made car buying easy. Our new ES 350 is our third Lexus vehicle purchased from this dealership over a 30 year period More

by rj37011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Hunter Arms

Apr 05, 2023

Lexus of Milwaukee responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

March 14, 2023

Dealership Rating
Employee Rating

It is always great working with Vlad, we are repeat customers Everyone at the dealership is always friendly. More

by dianakurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Babakhanov

Mar 16, 2023

Lexus of Milwaukee responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 22, 2022

Dealership Rating
Employee Rating

An amazing experience. Everyone was professional and courteous. Everyone there exceeded any and all expectations. More

by telseify
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Peter Arnett, Scott Elrod, Maureena sindric, Minna Spivey

Sep 25, 2022

Lexus of Milwaukee responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs. Safe travels!

December 15, 2021

Dealership Rating
Employee Rating

Don has purchased many "new" vehicles. We have found Vlad of Lexus of Milwaukee to be the most knowledgeable, fine upstanding gentleman in the Fox Valley! I'm not exaggerating....We would not have retu More

by dblange5427
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Babakhanov , Hunter Arms, Pete Stein

Dec 17, 2021

Lexus of Milwaukee responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2021

Dealership Rating
Employee Rating

Very good experience working with Ben Kranitz. Best car buying experience I can remember. Third RX, and I love it so far. More

by robnuernberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Dec 02, 2021

Lexus of Milwaukee responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2021

Dealership Rating
Employee Rating

Took in my car for a warranty repair and regular maintenance. From scheduling to checkout was a smooth experience. the service manager, was pleasant to work with, clearly explained the service and More

by Sarah P
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2021

Lexus of Milwaukee responded

Hi Sarah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Dealership Rating
Employee Rating

I highly recommended them for being honest, competitively priced and professional. I never feel that I am being "taken" as I don't know much about cars. I have always trusted them and have never been let dow More

by Dantran
Price
Recommend Dealer
Yes
Sep 25, 2021

Lexus of Milwaukee responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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