Dmitry Novikov | Page 13

phenomenal lease upgrade SATURDAY MARCH 5TH I ENTERED THE SERVICE DEPT ENTRANCE BECAUSE MY TIRE PRESSURE LIGHT WAS ON AS USUAL ONE OF THE SERVICE TECHNICANS WAS HAPPY TO AS SATURDAY MARCH 5TH I ENTERED THE SERVICE DEPT ENTRANCE BECAUSE MY TIRE PRESSURE LIGHT WAS ON AS USUAL ONE OF THE SERVICE TECHNICANS WAS HAPPY TO ASSIST ME...I STOP INSIDE THE SERVICE DEPARTMENT TO SAY HELLO TO MY SERVICE ADVISOR SHANNON LEMON WHO SAID "GIRL THEY HAVE A GREAT PROMOTION GOING ON RIGHT YOU HAVE 6 MONTH ON YOUR CURRENT LEASE SO WHY DONT YOU GET INTO THAT RDX YOU WANT".. I.WASN'T EVEN THINKING ABOUT GETTING A CAR AT ALL...SHE PUT ME IN TOUCH WITH HER TEAMATE DMITRY WE SPOKE AND MADE AN APPOINTMENT FOR THE NEXT TUESDAY...I CAME IN THE NEXT DAY AND SAW WHY ACURA OF WESTCHESTER IS THE NUMBER ONE DEALERSHIP IN THIS REGION...THERE WERE PEOPLE COMING IN NON STOP FROM THE TIME I ARRIVED AT 230 UNTIL I LEFT AT 5PM.. I DECIDED TO GO FORWARD WITH THE PURCHASE... IM A RETURN CUSTOMER...MY FIANCE PURCHASE A RDX FROM ACURA OF WESTCHESTER IN 2015 AND HE IS EXTREMELY SATISFIED...ONCE I FINALLY GOT HIM THERE HE WAS DELIGHTED WITH THE STAFF AND EXCELLENT CUSTOMER SERVICE THAT IS PROVIDED AT THIS HIGH VOLUME DEALERSHIP...AND I TRULY MEAN HIGH VOLUME....THEY TRULY TREAT YOU LIKE FAMILY...A SPEACIAL THANKS TO ALEX PICCIRILLO........WORDS CANNOT EXPRESS MY GRATITUDE...RONNYE More

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Excellent customer service This was the most professionally handled car buying experience! My husband and I purchased an RDX and Julian handled everything very courteously and p This was the most professionally handled car buying experience! My husband and I purchased an RDX and Julian handled everything very courteously and promptly. He explained everything extremely patiently on a Sunday afternoon and prepared the paperwork for the next day. Julian got us a good offer as well! Everything was well planned when we got back to pick up the car. Dmitry helped us with the reception of our old car. I would definitely recommend Acura of Westchester to my friends! More

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Only place to purchase a new or certified acura Dmitry was very knowledgable of the car I was interested in , and got me into it in no time ! There is literally no other place to purchase a new or Dmitry was very knowledgable of the car I was interested in , and got me into it in no time ! There is literally no other place to purchase a new or certified acura More

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Delightful I was prepared ahead of time because I was coming out of my lease to another but they were so helpful with all options available. I was prepared ahead of time because I was coming out of my lease to another but they were so helpful with all options available. More

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Amazing dealership This dealerahip was not only super professional and very informative but they got things done very fast and efficiently! I had a great experience all This dealerahip was not only super professional and very informative but they got things done very fast and efficiently! I had a great experience all around and am very happy I did business with them. More

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Incredible Customer Service I was treated like any customer should be treated from the from the moment I called until I drove off in a new car one week later. Everyone at the de I was treated like any customer should be treated from the from the moment I called until I drove off in a new car one week later. Everyone at the dealership was courteous, attentive, professional, responsive, and more. I worked with several of the agents, Daniel, Nick, Julien, and Dimitri, and each provided great service and support. This speaks volumes about the GM, Ken Hicks, and what a first class operation he runs. Every detail is taken care of. This is my 3rd car from this dealer, and the reason I return is the great car coupled with the excellent customer service provided by Kenny and his team. First class all the way. More

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Excellent car-buying experience We have purchased multiple cars from Acura of Westchester. They are always friendly and fair and go above and beyond. There is no pressure and the s We have purchased multiple cars from Acura of Westchester. They are always friendly and fair and go above and beyond. There is no pressure and the staff works together well as a team. I would highly recommend this dealership. More

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Julien sold me! I wanted to take a moment to give Julien Morand and Dmitry an excellent review! As a woman, I always had the stereotypical fears of being taken advan I wanted to take a moment to give Julien Morand and Dmitry an excellent review! As a woman, I always had the stereotypical fears of being taken advantage of at a car dealership, and Julien really blew that away. I am so pleased with my new Acura ILX, but more importantly, I feel so great about the buying experience I had. Julien took me through everything about the car, all the features and ins and outs and did not rush me for one second. Julien patiently fielded all of my questions and concerns and applauded me for the research I had done up front (thanks!) Julien facililtated a smooth buying experience from when we first were introduced, until delivery. I can't speak highly enough about Julien and the whole team at Acura of Westchester! More

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Best car buying experience ever Dmitry was a magnificent salesman. Any questions I had were answered. He got the color I wanted the very next day. Best car buying experience ever! I Dmitry was a magnificent salesman. Any questions I had were answered. He got the color I wanted the very next day. Best car buying experience ever! I would recommend everyone to go to Acura of Westchester. More

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Yay, I got a new car everyone I dealt with was customer friendly, not pushy and helped me decide what was best for my needs for the present and the future. everyone I dealt with was customer friendly, not pushy and helped me decide what was best for my needs for the present and the future. More

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