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Dmitry Novikov
Dmitry Novikov at Mazda Of Lodi
Refer Me

Dmitry Novikov | Page 3

Sales Consultant

Mazda Of Lodi

130 US Highway 46 East
Lodi, NJ 07644

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4.9
135 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Russian Russian

4.9

135 Reviews

Write a Review

135 Reviews of Dmitry Novikov

February 22, 2024

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Employee Rating

Great ambience and people. Would totally recommend for anyone with a car need to see this dealer. More

by LUISMORA93.LM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry, Jennifer Perez, Cesar Lugo, Jonathan Asmat, Michael Habashi

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Feb 22, 2024

Mazda Of Lodi responded

Luis, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 19, 2024

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Employee Rating

The facility itself was very friendly and welcoming. We were promptly able to go on a test drive and working with Dmitry was very easy. There was an excellent customer service and the communication was More

by Janice
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 19, 2024

Mazda Of Lodi responded

Thanks, Janice, for your feedback on your recent visit to Mazda Of Lodi. It's great to hear that we were able to assist you and that you had such a positive experience.

February 17, 2024

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Employee Rating

Great dealership with excellent customer service. See Dmitry for best prices, I just leased a Cx-5 with him and he beat all other dealership prices that we went to, solid guy! More

by Yelena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Galen Dorry

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Feb 18, 2024

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Yelena, and we're happy to hear that Dmitry met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2024

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Employee Rating

It was a long wait, but the service was completed. They try to recommend a lot of fixing that is not needed More

by Pavinmate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Braun, Rick Maher

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Feb 14, 2024

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 12, 2024

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Employee Rating

I had a great experience leasing my vehicle at this dealership! Dmitry and the Mazda Team were wonderful to work with! Thank you! More

by vcl2109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 12, 2024

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dmitry met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

February 07, 2024

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Employee Rating

Very nice but naturally the oil change turned into 3 other things the car needed. More

by MATSM0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2024

Mazda Of Lodi responded

We are very happy to hear Dmitry provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

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Employee Rating

Leased our brand new Carbon Turbo Cx5 2024 from you guys, amazing service. Got a great deal compared to other dealers in the tri state area ! Well done guys More

by SAMUELPONG88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dre Brownridge , Jose Codero, Matt Dalia

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Feb 03, 2024

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience, Samuel! We sincerely value your business and hope you enjoy your new CX-5.

February 02, 2024

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Employee Rating

Easy pleasant transaction. Professional and courteous staff on premises. Car was delivered on time. Thank you. More

by LCHAR12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry , Jose Codero, Matt Dalia, Derek Matthews

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Feb 03, 2024

Mazda Of Lodi responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

January 27, 2024

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Employee Rating

The one negative is Sirius Satellite Radio wasn't brought up which I did not like and the fact the radio in the car is not even compatible made me even more upset. I knew I wasn't getting a Bose system but t More

by RCGBGOLF
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov

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Jan 28, 2024

Mazda Of Lodi responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 25, 2023

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Employee Rating

It was great, learned of the promotion and got a deal that I wanted. Great experience. More

by margogan
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov

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Dec 27, 2023

Mazda Of Lodi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mazda Of Lodi are glad to have you as a customer.

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