Doc Dockery | Page 9

Friendly and Efficient I haven't purchased a vehicle in 10 years and was a little apprehensive about being "sold" a car vs "buying" a car. I began my journey with Jim over t I haven't purchased a vehicle in 10 years and was a little apprehensive about being "sold" a car vs "buying" a car. I began my journey with Jim over the internet. He was cordial, patiently answered all my questions and set me up with a sales person that fit my personality (Doc). When we arrived, Doc was waiting for us with the car freshly detailed and indoors for a winter viewing. Doc walked us through all the options and then we went for a ride. Doc provided the right level of conversation to make us comfortable while never "pushing" the car on us. He stepped away while my wife and I discussed next steps and was patient during our process. Once we committed to moving forward, we worked with Tim in finance who was also very professional and friendly and never "pushed" us toward add ons, instead he informed and allowed us to talk through things until we reached a decision. The whole process was very refreshing. We drove a fair distance and we were there less than 2 hours from initial showing, test drive to finance and Doc's detailed walk through of our new Certified Pre-owned Chevy Malibu. Advantage has earned my future business and Doc, Jim and Tim will all be people I refer business with confidence. Thank you Advantage Team! More

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Very grateful I've been going to Advantage Chevy now since about 2004 I've dealt with Friday and Doc sales in sales Freddy and Doc are friends of mine on Facebook t I've been going to Advantage Chevy now since about 2004 I've dealt with Friday and Doc sales in sales Freddy and Doc are friends of mine on Facebook their knowledge of the vehicles they are selling is incredible explain how the car operates like Bluetooth in other features the same with Freddy the sales people are very knowledgeable about the vehicle they sell and I'm always grateful for that and I'm grateful for service people were very professional I will continue to buy my cars at Advantage Chevrolet I'm extremely happy with the service and the sales professionals thank you More

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Relaxed and Reasonable As a first time buyer the experience was excellent. The employees were understanding and respected the decisions you made. You did not feel pressured As a first time buyer the experience was excellent. The employees were understanding and respected the decisions you made. You did not feel pressured into making decisions. Overall, for a first experience buying a car it was relaxed, smooth, and straight forward. More

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Double the Pleasure Came in with the intention of trading in my wife's car for a newer one. Saw a vehicle that interested me as well. Ended up trading in and purchasing Came in with the intention of trading in my wife's car for a newer one. Saw a vehicle that interested me as well. Ended up trading in and purchasing 2 cars in the same night. Trade in values were very fair, pricing was great. Doc did a great job explaining everything to us. Answered any and all questions and let us know he was here to serve us if we had any concerns or questions, don't hesitate to call him. Great customer service, very customer friendly. Doc will do all he can to get what you need for the right price. I would suggest if you need a car, go see Doc at Advantage Chevrolet in Bolingbrook. 5 Stars More

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Fantastic The staff at this location is wonderful. Especially Doc Dockery and Ryan Sitter. They explained everything to me. I never felt that I would be disappo The staff at this location is wonderful. Especially Doc Dockery and Ryan Sitter. They explained everything to me. I never felt that I would be disappointed More

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Great experience! My buying experience at this dealer was great. Doc Dockery was very helpful in explaining features of cars and answering any questions we had. He was My buying experience at this dealer was great. Doc Dockery was very helpful in explaining features of cars and answering any questions we had. He was honest from beginning to end and was never pushy like a lot of salesmen can be. Ryan Sitter helped with our finances and he made the process easy. Ryan took his time to explain to us everything we were signing and never made us felt like we were being rushed. I would definitely recommend this dealership to my family and friends! More

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friendly staff great place Mom hasn't had a newer car in years. Went in and the staff was very friendly and helpful. We would recommend this place to all family and friends. Mom hasn't had a newer car in years. Went in and the staff was very friendly and helpful. We would recommend this place to all family and friends. More

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Very helpful in getting best deal. From sales to financies, associates worked it get us the best deal that we felt comfortable with. Went above and beyond to point out features and pape From sales to financies, associates worked it get us the best deal that we felt comfortable with. Went above and beyond to point out features and paperwork that would be helpful. Would recommend to others. More

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Purchase was good, major problems afterwards Bought a CPO vehicle here last year and the purchase experience was overall pretty good. Really great price on the car. It was below market price and Bought a CPO vehicle here last year and the purchase experience was overall pretty good. Really great price on the car. It was below market price and in great shape, so it didn't hurt much when they said they don't negotiate. The purchase process was anything but quick, but it was overall fine. HOWEVER, since purchasing the car I have needed to get things repaired under the CPO warranty 3 times. Each time, the dealer I took the vehicle to get repaired at told me it was not registered in the system as a CPO vehicle. After many hours of calling Advantage, I finally got through to the manager who said he would get it taken care of "by the end of the day." I was told this 3 times. The paperwork does show my car is certified, but their inability to send the proper paperwork to GM corporate is astounding. I would love to chat with the owner about this... More

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Best there is! We bought a Silverado for my husband here a year ago, when I totaled my car on Wednesday there was no question that we would return to Advantage to b We bought a Silverado for my husband here a year ago, when I totaled my car on Wednesday there was no question that we would return to Advantage to buy a car for me. From start to finish we couldn't ask for a better experience. Ryan S., the finance manager, is fantastic! Not only does he love veterans and all Chicago sports teams but he didn't rush us and made sure we completely understand all the confusing paperwork. Since we went on a Saturday, we had our 3 year old with us and he made sure she was comfortable and was so incredibly sweet to her even when she was getting antsy. We will never buy another car from anywhere else. They have a great team working at Advantage and Ryan is THE BEST there is!!! More

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