Dolores Russell | Page 5

From the sales team to the Finance Manager and delivery team, the experience at Massapequa was great! The buying process was made easy and it allowed me to enjoy buying my new car! team, the experience at Massapequa was great! The buying process was made easy and it allowed me to enjoy buying my new car! More

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Albert Salib, my salesman he was a very professional, understand, and genuinely nice man. The trade and the new lease-purchase experience were excellent. I would 100% recommended Albert and this dealersh understand, and genuinely nice man. The trade and the new lease-purchase experience were excellent. I would 100% recommended Albert and this dealership to anyone that's going to purchase or lease a Mercedes. Thank You, Albert, you're the best!! More

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The entire sales process from placing the order to the vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. More

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I found my car on cars.com & decided to call MB of Massapequa directly. From the very beginning, Craig assured me that he was going to do his best to try to make it happen. He never once made me feel Massapequa directly. From the very beginning, Craig assured me that he was going to do his best to try to make it happen. He never once made me feel like I couldn’t get the car, he didn’t try to sell me on anything I didn’t want or need, and he was honest about what made sense to get and what didn’t. I already knew I loved the car but it was Paul who successfully convinced my dad, who is probably the cheapest man in America, that my car was a great buy! I’ve never heard so many “wows” from my dad as Paul was explaining all of the features of the car. I didn't even know about the Mercedesme app. It was when he had me download it on my phone and synced it with the car that I truly started to feel like the car was mine. Throughout my verification process from the bank I had so many questions and I bugged Craig every day. He never made me feel like I was being annoying even though I know I was. Him and Ed worked really hard to get me approved and cleared from the bank. I can admit, I don’t have the best credit, but Craig said he would make it happen and he did. Now my car is home and I’m in love with it. I couldn’t thank him enough. I’ll definitely come back to him when I’m ready to upgrade! :) MB of Massapequa really does have the best team! It took me 2 hours to get to the dealership since I live in NJ and I don’t regret it. Everyone I met with was super friendly, very knowledgeable and not pushy. Definitely a trip worth taking. Thanks guys! More

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When it comes to courtesy and professionalism Vish has mastered it! From his initial smile and warm greeting we immediately felt comfortable. Thank you Vishnu for an incredible experience. We are VERY mastered it! From his initial smile and warm greeting we immediately felt comfortable. Thank you Vishnu for an incredible experience. We are VERY happy with our purchase. More

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Excellent service. Professionals. Mike Lebhar our salesperson, was very knowledgeable. Definitely recommend. Staff was very helpful. They delivered the car when promised. I would definitely recom salesperson, was very knowledgeable. Definitely recommend. Staff was very helpful. They delivered the car when promised. I would definitely recommend More

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Joe is phenomenal. Straight forward, no nonsense and very kind. Treated me with respect unlike many in his field. Dolores at finance also fantastic! Highly recommend both and this entire team. Worth the driv kind. Treated me with respect unlike many in his field. Dolores at finance also fantastic! Highly recommend both and this entire team. Worth the drive out here More

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First time visiting your dealership and I was very impressed with my salesman Craig as well as a Dolores from Finance. There were a few bumps along the way, but in the end they did right by me and you impressed with my salesman Craig as well as a Dolores from Finance. There were a few bumps along the way, but in the end they did right by me and you have a very satisfied customer who will be back in the future!! More

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Excellent buying experience. I will definitely recommend Massapequa Mercedes Benz to my friends and family. Michael, Delores and Paul were a pleasure to work with. Massapequa Mercedes Benz to my friends and family. Michael, Delores and Paul were a pleasure to work with. More

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