Dolores Russell | Page 4

Every single person at this dealership is professional, friendly and so helpful. I would highly recommend them to anyone!! Our salesman, Vish was wonderful! Don’t go anywhere else! friendly and so helpful. I would highly recommend them to anyone!! Our salesman, Vish was wonderful! Don’t go anywhere else! More

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Great experience the first time and an even better experience the second time around !!! Everyone is polite and accommodating ESPECIALLY my Salesman Erick Batista, he was the utmost professional!!! Th experience the second time around !!! Everyone is polite and accommodating ESPECIALLY my Salesman Erick Batista, he was the utmost professional!!! Thank you Erick!!! More

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This was our first experience shopping for a Mercedes. Mr. Craig Dima was terrific, he took the time to show my wife and I the different models in our price range, allowed us to take a test drive on seve Mr. Craig Dima was terrific, he took the time to show my wife and I the different models in our price range, allowed us to take a test drive on several models, explain everything we needed to know concerning each vehicle. Then, we discussed and negotiated the lease financials with no heavy pressure to sign. Mr. Craig Dima presented us with a fair and reasonable lease agreement, which we accepted. Mr. Craig Dima made us feel comfortable during the entire process, he conducted himself in a professional manner, made us feel relaxed with no pressure. In addition to Mr. Craig Dima, Mr. Marc Kimmel took an active role in the lease negotiation process, both Craig and Marc were instrumental in me agreeing and signing a lease with Mercedes of Massapequa. They are both a credit to your dealership, without there fairness in lease negotiations, I would have gone elsewhere. More

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My experience was simply amazing from beginning to the end. Prior to my visit I called to inquire about leasing options and inventory. I had the pleasure of speaking with Michael L. Who was very welcoming end. Prior to my visit I called to inquire about leasing options and inventory. I had the pleasure of speaking with Michael L. Who was very welcoming As well as informative. I made an appointment that day to see Mike L. My vehicle was out of stock, however Mike ensure me that it should be in stock by the end of the month. By the end of the week my vehicle arrived and it was one of the smoothest transactions ever. Everything was taken care of before my arrival. I would definitely recommend Michael Lebahr to any future customers. He’s very efficient and competent. Overall it was my first time purchasing a Mercedes Benz and my experience was definitely a memorable one. Lastly I absolutely love my new GLA 250 4matic. More

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Our salesman/rep Paul Napper is a really nice man and very helpful.. we were offered a generous trade in on our 2019 Mercedes and ended up purchasing a new 2021 GLB 250, which is AWESOME.. service depart very helpful.. we were offered a generous trade in on our 2019 Mercedes and ended up purchasing a new 2021 GLB 250, which is AWESOME.. service department has also been great with our scheduled service on the car we traded in.. Paul was kind enough to call us to see if we had any questions or concerns with our new GLB.. HIGHLY Recommended More

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From the sales team to the Finance Manager and delivery team, the experience at Massapequa was great! The buying process was made easy and it allowed me to enjoy buying my new car! team, the experience at Massapequa was great! The buying process was made easy and it allowed me to enjoy buying my new car! More

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Albert Salib, my salesman he was a very professional, understand, and genuinely nice man. The trade and the new lease-purchase experience were excellent. I would 100% recommended Albert and this dealersh understand, and genuinely nice man. The trade and the new lease-purchase experience were excellent. I would 100% recommended Albert and this dealership to anyone that's going to purchase or lease a Mercedes. Thank You, Albert, you're the best!! More

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The entire sales process from placing the order to the vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. More

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I found my car on cars.com & decided to call MB of Massapequa directly. From the very beginning, Craig assured me that he was going to do his best to try to make it happen. He never once made me feel Massapequa directly. From the very beginning, Craig assured me that he was going to do his best to try to make it happen. He never once made me feel like I couldn’t get the car, he didn’t try to sell me on anything I didn’t want or need, and he was honest about what made sense to get and what didn’t. I already knew I loved the car but it was Paul who successfully convinced my dad, who is probably the cheapest man in America, that my car was a great buy! I’ve never heard so many “wows” from my dad as Paul was explaining all of the features of the car. I didn't even know about the Mercedesme app. It was when he had me download it on my phone and synced it with the car that I truly started to feel like the car was mine. Throughout my verification process from the bank I had so many questions and I bugged Craig every day. He never made me feel like I was being annoying even though I know I was. Him and Ed worked really hard to get me approved and cleared from the bank. I can admit, I don’t have the best credit, but Craig said he would make it happen and he did. Now my car is home and I’m in love with it. I couldn’t thank him enough. I’ll definitely come back to him when I’m ready to upgrade! :) MB of Massapequa really does have the best team! It took me 2 hours to get to the dealership since I live in NJ and I don’t regret it. Everyone I met with was super friendly, very knowledgeable and not pushy. Definitely a trip worth taking. Thanks guys! More

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When it comes to courtesy and professionalism Vish has mastered it! From his initial smile and warm greeting we immediately felt comfortable. Thank you Vishnu for an incredible experience. We are VERY mastered it! From his initial smile and warm greeting we immediately felt comfortable. Thank you Vishnu for an incredible experience. We are VERY happy with our purchase. More

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