Domenic Lacapra | Page 12

Great experience! Well done. Very pleased with the experience at Family Ford! Dom was very informative and listened to what we were asking for, Thanks Dom! The busin Well done. Very pleased with the experience at Family Ford! Dom was very informative and listened to what we were asking for, Thanks Dom! The business manager Cindy did a very good job and explained things clearly and she was very efficient. Thanks Cindy! More

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2016 Escape Purchased a 2016 Escape Titanium on 8/29. Arrived at 6 pm on friday 8/28 to go over the details of what i was looking for. After some discussion and r Purchased a 2016 Escape Titanium on 8/29. Arrived at 6 pm on friday 8/28 to go over the details of what i was looking for. After some discussion and research of available cars i upgraded from SE to Titanium as it had the options i wanted plus many more for about 1k more MSRP. Dom was excellent at hearing what i needed and did his best to find me what i wanted including getting my tradein value. would recommend Dom L to anyone. More

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Wonderful car dealership! Had a great experience with Dom Lacapra leasing my 2015 fusion. I had a quick and easy experience with outstanding service from Dom and Cindy Bugbee i Had a great experience with Dom Lacapra leasing my 2015 fusion. I had a quick and easy experience with outstanding service from Dom and Cindy Bugbee in finance. they were both so helpful and accommodating. Everything i needed to know about my new car Dom told me before i took it home. So pleased with this experience. I would definitely come back when it's time to purchase another vehicle. I will be recommending Shakers to others without a doubt. More

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A nice car dealer Bought a certified pre-owned Fusion from Shaker Ford. Dom did a great job and gave great service. They made buying a car super easy. They sold me the Bought a certified pre-owned Fusion from Shaker Ford. Dom did a great job and gave great service. They made buying a car super easy. They sold me the car for a great price and gave great service. Will definitely recommend them to others. More

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Good stuff I contacted the dealer about an f150, I told them what I wanted in a truck and what I wanted to pay. They worked on options that worked for me and fou I contacted the dealer about an f150, I told them what I wanted in a truck and what I wanted to pay. They worked on options that worked for me and found me the right truck. Dom answered all my questions and concerns and went out of his way to take care of me while we waited for the truck to arrive. It was an overall good expeirence. More

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Great Experience - all around I originally corresponded with Kaylie via email because I saw an Escape I was interested in online! When she realized the car had already sold she gav I originally corresponded with Kaylie via email because I saw an Escape I was interested in online! When she realized the car had already sold she gave me more options to chose from. She listened to everything I wanted and needed in a car. After a day or so, we found one I was ready to come and test drive! Walking into a car dealership can be intimidating for a girl; especially a girl who is alone. My experience was everything BUT intimidating. I immediately felt comfortable and respected. Everything I asked for was shown to me, and when what I was looking for wasn't within my preferred budget, they helped me find something VERY similar and well within my comfort zone. I was NEVER pressured, hassled, or uncomfortable. Instead, I enjoyed everyone I met with and left smiling. One minor issue returned me to the dealership the next business day, and I was again treated with respect. My concerns were met with quick and efficient service. I would recommend this dealership to anyone, and will return again. More

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My experience was wonderful I have spent months on end searching for a truck... in and out of dealerships, back and forth from one website to another, I felt like it was going to I have spent months on end searching for a truck... in and out of dealerships, back and forth from one website to another, I felt like it was going to take an eternity to find the truck I wanted. I decided to visit Family Ford, why not? I thought, just another dealership to add to the list... but a wonderful experience made me change my mind fairly quick. I am now a proud owner of a 2011 F150 all thanks to Dom Lacapra and the rest of the gang. They were all very helpful, very nice, knowledgable, and made this process extremely easy and made me think as to why I spent so many months looking... Don't be like me, wasting all your time... go directly to Family Ford as I highly recommend it! A huge thank you!! More

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Best customer service I have experienced Kay was my sales associate and I was so impressed with his knowledge of the cars and how quick he found the exact car I was looking for. In a very sho Kay was my sales associate and I was so impressed with his knowledge of the cars and how quick he found the exact car I was looking for. In a very short time he had my figures and what my trade in was worth and what I needed to get my dream car. That was last Wednesday. I called him the next day and said I would be in on Saturday. The amazing thing was he told me he was going on vacation but he would speak with Dom to have everything ready for me. My car would be detailed and with a full tank of gas. When I came in on Saturday it went so smooth I couldn't believe it. Dom had my car waiting for me. Beautifully detailed and with a full tank. Cindy in the finance department was already working on my paperwork.. These three employees are so amazing. Kay went above and beyond for me and I will send everyone I know that is interested in buying a car directly to him. He is hands down the best car sales associate I ever had the pleasure of dealing with. More

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Great experience Dom was very knowledable about the truck and a did a good job relating to our family needs. He also knew the time crunch and did what he could to spe Dom was very knowledable about the truck and a did a good job relating to our family needs. He also knew the time crunch and did what he could to speed up the entire delivery process. I would suggest everyone visit this dealerhip when they are looking for a new car or truck!! More

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Purchase of F150 We had an excellent experience with the purchase of our F150. It was a great transaction, no surprises, staff were professional, knowledgeable, and r We had an excellent experience with the purchase of our F150. It was a great transaction, no surprises, staff were professional, knowledgeable, and responsive. Highly recommended! More

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